Hearing Direct Ltd Reviews

Name: Hearing Direct Ltd
Address: Unit 4 Nine Mile Water Business Park Nether Wallop, Stockbridge, Hampshire
Rating: 4.64

4.6 Rating 1,051 Reviews

91 %

of reviewers recommend Hearing Direct Ltd

Company Reviews

Questions

Metrics

4.6

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

0800 032 1301

Email:

gary@hearingdirect.com

Location:

Unit 4 Nine Mile Water Business Park Nether Wallop
Stockbridge, Hampshire
SO20 8DR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service”

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Posted 6 years ago

“Reasonably priced and promptly delivered ,”

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Posted 6 years ago

“Got what I wanted rapidly”

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Posted 6 years ago

“Great prices and excellent communications.”

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Posted 6 years ago

“Quick delivery, good price. What more could you want.”

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Posted 6 years ago

“Personal approach with good explanations of the eqipment”

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Posted 6 years ago

“Order satisfied exremely quickly & with minimum fuss. Excellent service”

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Posted 6 years ago

“Have been looking for a phone for my mother for quite a time. Came across this website and it caters for all sorts of people with hearing difficulties. Purchased my phone online and my mum now has a new life as she can now hear me properly when I phone her. Thanks to Hearing Direct she is a new person.”

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Posted 6 years ago

“Initial contact and advice was very good. Great difficulty setting up and had to contact Hearinf Direct twice. Service not so goood and had to contact the manufacturers”

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Posted 6 years ago

“Very quick delivery. Plenty of product choices.”

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Posted 6 years ago

“Very efficient and personal service. Don’t be put off by the lower prices. There is no hard sell and no middle-man so they are able to sell equally good products for less. I have been very happy with their service and hearing aids have been great quality and helped a lot”

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Posted 6 years ago

“I rang up before placing an order to double check they'd be able to send it out, as it's between Christmas and new year. They assured me they could, so I placed an order. The next day they email me to say the item is not actually in stock (even though their website said it was) and i'll have to wait 2 weeks for them to send me it. Poor organisation, would not recommend.”

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Posted 6 years ago

“I ordered two sets of hearing aid batteries, however I used the UK website for the order and figured I would not receive them in the US. I tried to cancel the order but was not successful. I placed another order using the US website. I received both orders and Hearing Direct customer service refunded the cost of the UK order and allowed me to return the order for which I was very pleased.”

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Posted 7 years ago

“They supplied me with replacement hearing aid wax guards which fitted perfectly. My original wax guards had air pressure equalization problems so reduced hearing aid efficiency. These supplied have no such problem.”

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Posted 7 years ago

“Excellent personal advice when needed - brilliant product - made such a difference to me - helpful after sales service. Couldn't have been better.”

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Posted 7 years ago

“Very happy with the product and the service and delivery.”

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Posted 7 years ago

“No Hassle very short delivery time completely satisfied”

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Posted 7 years ago

“The wrong item was initially sent out. But after a quick phone call, the right one was sent out with a returns label to send the wrong one back. So many other firms would have insisted on the wrong one being returned first. It arrived just the next day.”

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Posted 7 years ago

“Order 100048080 I was sent an email saying my order had been dispatched. Someone then called me the following day to tell me the item was out of stock and would be 3-4 weeks delivery, so I cancelled the order. I then found it on another website and received it from them within 2 days.”

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Posted 7 years ago

“Ordered trial pack which allowed us to decide which batteries suited us best- great idea- arrived on time and reasonably priced cf supermarkets etc.”

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Posted 7 years ago

Hearing Direct Ltd is rated 4.6 based on 1,051 reviews