Heatable Reviews

Name: Heatable
Rating: 4.88

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

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Metrics

4.9

Based on 1,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0330 113 1333

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Heatable 5 star review on 16th June 2020

Anderson Martins

Heatable 5 star review on 12th June 2020

Anderson Martins

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were a bit wary about using an online service, but was pleasantly surprised, the whole process took 3 days. Communication was excellent, from the company, and installer. Had a call from Paul the day before confirming what time he would arrive. He explained everything to us, and was very professional (even when I burst into tears when he took our old boiler off) Despite these difficult times, the process was quick and efficient, would highly recommend.”

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Posted 4 years ago

“Process was straightforward and efficient, customer support good but boiler was faulty on install and to date has not been properly fixed.”

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Posted 5 years ago

“Good service with any phone call I have had and very reasonable price which did not change from the online quote 😊 however would NOT recommend the standard wireless controller had my new boiler for around a week and the controls are almost impossible to work 😕 the heating engineer told me they are really complicated and handed me an instruction booklet therefor I was left with no idea how to work it! Disappointed :(”

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Posted 5 years ago

“My boiler was installed less than a week after I first decided to use Heatable, at a cost that was around £1000 less than other online quotes, under normal circumstances I would have rated Heatable as very good except for one drawback. The installation was in my loft space and the engineer left the old boiler and all the rubbish in situ, so I now have to find someone who will take all the stuff to the dump. I would have thought that would have been taken away by the engineer.”

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Posted 5 years ago

Hey Peter, Thank you for your review. You're correct, all waste should be removed from site following an installation. I'm sorry it hasn't in this case, and I will be looking in to this for you. If you incur any cost for the disposal of the waste from site, please send your receipt/invoice over to hello@heatable.co.uk and we will cover the costs. We work really hard to make sure that each and every customer gets a 5 star service, I'm sad that in this case we have only managed 3. Regards, Sam (Founder)

Posted 5 years ago

“Good comparison service”

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Posted 6 years ago

“Great guy who came to visit.”

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Posted 7 years ago

“Quick quote!”

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Posted 7 years ago

Hey, Thank you for your feedback and 5*'s, it's greatly appreciated. Cheers, Sam

Posted 7 years ago

“Sam rectified the IT error that was making me not to get quotes on the boiler.”

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Posted 7 years ago

Heatable is rated 4.9 based on 1,260 reviews