Login
Start Free Trial Are you a business?? Click Here

HeatandPlumb Reviews

2.0 Rating 137 Reviews
23 %
of reviewers recommend HeatandPlumb
2.0
Based on 137 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read HeatandPlumb Reviews

About HeatandPlumb:

Buy Heating and Plumbing supplies Online who has Over 55,000 DIY Supplies, Fittings and Materials at amazing prices. HeatandPlumb.com has become a household name amongst the DIY in who is frequently processing 3000 plus orders per month the UK. Some of our best-performing product ranges include boilers, bathroom suites, shower enclosures, radiators and disabled products.

Visit Website

Phone:

0120 881 2587

Email:

sales@heatandplumb.com

Location:

72 Molesworth Street, Wadebridge
Cornwall
PL27 7DS

Write Your review

Anonymous
Anonymous  // 01/01/2019
I found Heat and Plumb most helpful when I needed a explanation on a problem I had, Mack was very helpful, and sorted things out for me, being of a certain age, his kindness and patience went a very long way , Thank You Mack,
Helpful Report
Posted 6 years ago
Great products at very good price. Will definitely be recommending to friends family. Superb customer service. Thanks Heatandplumb.
Helpful Report
Posted 6 years ago
Great website to use, plenty of information and found the live chat useful and guided me through choosing the correct side panel for the Merlyn shower door i had picked. Delivery was quick enough and kept informed with emails and tracking along the way - product arrived well packed and as described. Free delivery was also a great bonus.
Helpful Report
Posted 6 years ago
No issues and great customer service. I needed to buy a new boiler and after speaking with their technical team to get some advice, I ordered very easily and delivery was within 3 days. Really pleased. It seems this website is only used to moan whereas reviews on Trust Pilot are good. I will return in the spring to purchase a shower enclosure.
Helpful Report
Posted 6 years ago
Great customer service. Highly reccomend
Helpful Report
Posted 6 years ago
They were extremely helpful and responsive when I needed a replacement part and shipped it out to me immediately. I would highly recommend them!
Helpful Report
Posted 6 years ago
Excellent Site to search for the bathroom items you require. Prices quite competitive on most items (Prices quoted include delivery). Delivery for non-scheduled smaller items was fast. Arranged delivery dates for the larger items were met.
Helpful Report
Posted 6 years ago
Kept up to date about delivery times. Mack in customer service was extremely helpful
Helpful Report
Posted 6 years ago
Staff very helpful (Mack), had a slight problem with a delivery where a few items we’re missing from the sealed pack. Within a few days of contacting the customer services I had replacement items sent to my address. Smooth & excellent service, all items of good quality. Highly recommended. A+++ Thank you
Helpful Report
Posted 6 years ago
Good product, low price, delivered exactly on time despite the atrocious weather....all good and would use again
Helpful Report
Posted 7 years ago
Nice quality units and taps delivered on time ,in good order. Contact was excellent they gave good service.
Helpful Report
Posted 7 years ago
HeatandPlumb is rated 2.0 based on 137 reviews