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Heatmiser UK Reviews

1.5 Rating 22 Reviews
0 %
of reviewers recommend Heatmiser UK
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Phone:

01254 669090

Email:

info@heatmisershop.co.uk

Location:

Units 8&9 Hurstwood Court,Mercer Way,Shadsworth Business Park,
Blackburn
BB1 2QU

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Anonymous
Anonymous  // 01/01/2019
I pre ordered a Neostat-e and paid for next day delivery. The date of 7th April was quite clearly shown on my order. So arranged to be at home on the 8th to take delivery. Checked my order status on 8th to track the delivery and it still showed as pre-order! Phoned them up - they have a backlog and it will only ship today and no we won't refund next day delivery charge. So I quoted their own website: If for any reason we cannot despatch your order within this timeframe, we will contact you to inform you of the new delivery date. Still refused to refund next day delivery charge! Order cancelled. On the positive side I ordered from uheat.co.uk and got it cheaper and it arrived next day!
Helpful Report
Posted 11 years ago
I have 4 of these valves in my house controlling all the heating zones. I had the system installed in October 2012. Since then 2 of the valves have failed through the actuator seal allowing water from the heating system onto the floor. As these are the only replacements I am stuck with heatmiser. I would expect something like this to last longer than 12 months. Not happy !!!!!
Helpful Report
Posted 11 years ago
The PRT/HW-WTS Kit does the job but there's room for product improvement, time increments could be more granular than the set 30 minute intervals, battery icon doesn't display battery charge level until it's low (so you don't really know how much charge is left), LCD display at eye level is very faint, needs to be mounted lower and viewed at an angle to see it clearly, backlight 'on' time should be configurable, desk stand could be more robust and wall mount would be better if the thermostat could be slide in rather than clip in. On the receiver it would also be more helpful if the LEDs were labeled HW and CH instead of Zone 1 & 2. That aside the design is good, could be great with these details addressed.
Helpful Report
Posted 11 years ago
Heatmiser UK is rated 1.5 based on 22 reviews