“Purchased a 16x20 Heat Press 08/11/22 very seldom used, because I had another heat press. The heat press at turning on was at 400 degrees something it has never done. Then it begins to smoke, and a flame started. Contacted Heat Press warehouse and was told to call an electrician to take a look at it. Poor customer service, this was not a cheap heat press. Very disappointed in the response from this company. Wish there was a way I could not give them any stars.”
