“Well, I hate even saying this after the couple of grand I've spent at HMM over the years and never once had any issues. Great site always.
But I got the wrong hoodie compared to the one in the photo on site. I wanted the Slayer zip-up, not the Maiden pullover that I received. Wrong Band. I buy only zip-ups because I have an odd shape & large only fits me with a zip-up. Pullover is too tight on my chest. At 52 years of age, tight anything around my chest is not cool lol.
Thank you for the opportunity to make my comment. Luv you guys still, just a mix up on both of our parts. I took the photo appearing as gospel on the purchasing page. Just figured typo, it was clearly Slayer and I wanted it. I will be purchasing again many times regardless. Just disappointed I got the item that I wouldn't have purchased if I knew what I was receiving. I better call first next time haha.
Rock On !!!
Rick”
“To be honest you site it user friendly and easy to navigate and that's choice as. But the goods have not arrived yet so I can't speak on that but I'm expecting them any day now. Pleasure doing business with you guys hope to buy more merch in the near future”
“The Heavy Metal Merchant rocks!!! Both literally and figuratively. great range, great service, great prices, fast and careful shipping from a real old fashioned record store like from back in the day. Get your metal and hard rock fix at the Heavy Metal Merchant.”
“There should be a choice given to the customer on whether they can have the parcel left in a safe place at their address rather than having to go to the post office if not home”
“Great place to purchase from and customer service excellent. Haven't had a problem n very happy with my first purchase. Cant wait to make another order! 😊”
