Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple, effective insurance for a good price. No complaints so far!”

Helpful Report

Posted 5 years ago

Your words say enough! Thank you very much 🚗 Welcome to Hedgehog 🦔

Posted 5 years ago

“Did on line quick and easy to sort”

Helpful Report

Posted 5 years ago

Thank you very much, Hayden! We really appreciate the 5 stars and your feedback 🖱 Welcome to Hedgehog 🦔

Posted 5 years ago

“Excellent and easy to follow website application.”

Helpful Report

Posted 5 years ago

Excellent! ✔ It's great to read about your easy experience when purchasing a policy with us. Thanks, John. Welcome to Hedgehog 🦔

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

Thank you very much! ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

“Emails were taking a few days to come through, however the live chat was simple and my issue was resolved in 15minutes”

Helpful Report

Posted 5 years ago

Thank you for the 5 stars, Harriet 🌟 There has been an increase in the volume of emails from new customers, so we're glad to see you went through to our chat service. This is the quickest way for us resolve any query you have 🖱 I'll be sure to pass this feedback on to the adviser you spoke with 😁 The Hedgehog Team 🦔

Posted 5 years ago

“Brilliant and easy to use.”

Helpful Report

Posted 5 years ago

Wonderful! Thank you so much, Patrick 👍 The Hedgehog Team 🦔

Posted 5 years ago

“User friendly and hassle free.”

Helpful Report

Posted 5 years ago

Thank you, Nataraj 🖱 We really appreciate your feedback, as we work really hard to make our website user-friendly and easy for our customers 😁 The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy , NCD verified so no extra doc's required very good start and hope the same will be to make a claim if needed”

Helpful Report

Posted 5 years ago

Thank you for your review, and for letting us know you had a smooth experience with setting up your policy, and your NCD being verified ✔ Welcome to Hedgehog, Adil! 🦔

Posted 5 years ago

“Easy to use very good service”

Helpful Report

Posted 5 years ago

That's great! Thanks, Parminder 😁 Welcome to Hedgehog 🦔

Posted 5 years ago

“After my comment earlier today, I had a call from Hedgehog, I am pretty satisfied with the outcome, they did try to resolve my issue as best they could, I am satisfied with the outcome, just a shame it had to come to this. But credit where it is due, they have now resolved the issue. Thank You Hedgehog. Kind Regards”

Helpful Report

Posted 5 years ago

Good Morning Mrs Matthews, Thank you so much for taking the time to leave a new review😊 . We're so glad we were able to resolve your issue. Thank you for choosing Hedgehog. The Hedgehog Team 🦔

Posted 5 years ago

“nobody to speak to online chat robot does not read your question emailed question received no answer ???????? poor service Jonathan Cooper”

Helpful Report

Posted 5 years ago

Good Morning Mr Cooper, We have tried to contact you and I can see your query has been responded to this morning. As you sent your query yesterday afternoon and the response was sent this morning, the wait time for your response was less than 3 working hours. We hope your query has now been resolved, however, please contact us if you need any further information. 😊 Thanks The Hedgehog Team 🦔

Posted 5 years ago

“I had no human interaction”

Helpful Report

Posted 5 years ago

Hello Mrs Martins, Thank you for your feedback. We are an online based company and don't have a contact centre so we can pass the savings on to you, our customer. However, I would like to reassure you that following speaking to our online robot, the person you spoke to was a member of our Customer Service Team. If there is anything else you need, please don't hesitate to let us know. Thanks Hedgehog

Posted 5 years ago

“Very good and very easy to apply to apply online how are you lying to”

Helpful Report

Posted 5 years ago

What a lovely review, thank you! It makes us all happy to see you had an easy online experience 😁 Welcome to Hedgehog 🦔

Posted 5 years ago

“I did on the internet, so I’ll know more later”

Helpful Report

Posted 5 years ago

Thanks for the 5 stars, Tracy! ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

“Really cheap beat quote”

Helpful Report

Posted 5 years ago

Thank you, Pauline! For the review, and the 5 stars 🌟 Welcome to Hedgehog 🦔

Posted 5 years ago

“Best i could find.”

Helpful Report

Posted 5 years ago

We aim to be the best! Thanks, Russell 🚗 The Hedgehog Team 🦔

Posted 5 years ago

“Straight forward”

Helpful Report

Posted 5 years ago

Superb 👌 Thanks, Christian. The Hedgehog Team 🦔

Posted 5 years ago

“Great price and very easy site to navigate.”

Helpful Report

Posted 5 years ago

Thanks, Patrick 💪 We're glad our website was easy to navigate, and it's great to see we gave you a good price too! Welcome to Hedgehog 🦔

Posted 5 years ago

“very easy and simple”

Helpful Report

Posted 5 years ago

Perfect 👌 Thanks, Iain. Welcome to Hedgehog 🦔

Posted 5 years ago

“Fast communications”

Helpful Report

Posted 5 years ago

Thanks for taking the time to leave this review! 🚗⚡ The Hedgehog Team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews