Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed to be honest. I was quoted one price, saw that I had forgotten to input my wife's drivers licence number and then in the matter in minutes, it went up by £10. My wife has no points or driving convictions so I'm wondering what could change in that time. If you could tell me, that would be great because if it wasn't for having a 9 month old baby, I would have looked elsewhere. Don't bother with the renewal when it comes around and I'll make sure to tell everyone about this too. Many thanks and have a good day Liam”

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Posted 5 years ago

Good Afternoon Mr Rodgers, Sorry to hear you have experienced issues setting up your policy. We'll contact you today to discuss your concerns. The Hedgehog Team

Posted 5 years ago

“Nice and easy and by far the cheapest quote I had received”

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Posted 5 years ago

We're happy to hear that, Maree 😊 Thanks for letting us know. The Hedgehog Team 🦔

Posted 5 years ago

“I purchased via Compare the Market - a few clicks and I was done. I chose to pay monthly, which I regret as it is an additional £100 to do so. I believe there should be no charge to spread the payments!!”

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Posted 5 years ago

Hi Andrew, Thank you for your review! With the annual payment option, this is our most competitive price and is cheaper than paying for the policy with monthly payments. The pay monthly option does include interest which is why you can see the difference in price. We're glad to hear your experience with purchasing the policy was smooth. The Hedgehog Team 🦔

Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

Thanks for the 5 stars, Lucy ⭐ The Hedgehog Team 🦔

Posted 5 years ago

“Payment kept declining and even when I was accepted I was notified by text...the website took my back to the payment page”

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Posted 5 years ago

Hello Miss Rennix, Sorry to hear you've experienced issues setting up your policy. We have contacted you to discuss the issues you've faced. The Hedgehog Team

Posted 5 years ago

“Easy to understand”

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Posted 5 years ago

That's what we like to hear! Thank you, Ian. The Hedgehog Team 🦔

Posted 5 years ago

“great fast policy. simple to use”

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Posted 5 years ago

What a great review! Thank you, Kerrie ⭐ The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy to get a quote and the best price available. Thank you Hedgehog”

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Posted 5 years ago

It's our pleasure, Shehnaz! Thank you for such a lovely review. We're glad it was quick and easy, and we're happy we could save you money too 🚗 The Hedgehog Team 🦔

Posted 5 years ago

“Great site thankyou would buy again”

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Posted 5 years ago

That's wonderful to hear you would choose Hedgehog again 👍 Thank you for the five stars! ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

“Easy to understand and easy to fill in”

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Posted 5 years ago

Thank you for the five stars! ⭐⭐⭐⭐⭐ We're so glad to hear the process was easy for you, this what we aim for. The Hedgehog Team 🦔

Posted 5 years ago

“Matt the customer service guy was incredibly helpful and sorted my issues out quickly with minimal fuss.”

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Posted 5 years ago

We're so glad to hear how helpful Matt was, and that your issue was sorted swiftly. We'll be sure to pass on your wonderful feedback. The Hedgehog Team 🦔

Posted 5 years ago

“It was easy and I didn’t even have to submit my no claims as this was picked up electronically.”

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Posted 5 years ago

That's amazing to hear! We work hard to make things easy for our customers. The Hedgehog Team 🦔

Posted 5 years ago

“Absolutely brilliant sign up experience - simple, easy-to-use and no nonesense. They had the cheapest quote by far and even found my no claims without me having to send anything! I was literally able to see my new policy online within minutes on their website. This is definately the future of insurance providing...”

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Posted 5 years ago

WOW! What an amazing review. Thank you so much, Philip. The future of insurance providing, that's the goal 💪 The Hedgehog Team 🦔

Posted 5 years ago

“Nice and quick.”

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Posted 5 years ago

Thank you Mr Franckevicius, welcome to Hedgehog. The Hedgehog Team

Posted 5 years ago

“Very easy to work with”

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Posted 5 years ago

Thank you! 👍 The Hedgehog Team

Posted 5 years ago

“Managed to get a brilliant quote with the cover i was looking for. Easy to sign up an account online.”

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Posted 5 years ago

Great to read we could offer you a brilliant price. Welcome to Hedgehog 👋 The Hedgehog Team

Posted 5 years ago

“The pricing was great, and the ability to purchase insurance very swift and comprehensive.”

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Posted 5 years ago

Thanks and welcome to Hedgehog 🚗 The Hedgehog Team

Posted 5 years ago

“Good insurance”

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Posted 5 years ago

Good review, thank you. The Hedgehog Team

Posted 5 years ago

“Great service,very easy to use and customer service was 5 star! I would highy recommend Thank you hedgehog 👍”

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Posted 5 years ago

Thank you Mr Black 👍 The Hedgehog Team

Posted 5 years ago

“Straight forward and the cheapest I could find. Happy customer”

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Posted 5 years ago

Excellent, thank you. The Hedgehog Team

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews