Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

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“Site was easy to navigate. Information easy to understand and to input”

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Posted 4 years ago

“Great service and price”

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Posted 4 years ago

“I thought that I got a good deal”

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Posted 4 years ago

“good and useful”

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Posted 4 years ago

“Quick and Stress free.”

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Posted 4 years ago

“Pathetic company. Do not buy, call centers are always closed i work 7-6 every day and i cant even phone up to change my new car over because the centers are always closed and the online thing is wired To my old number, if you try changing your number on the live chat the chatbot tells you the company is shut, and you must phone back when its open. There is no customer service at all so imagine if you crash and go to claim, no body will hear you call "because there never there" i cant even cancell the renewal because i cant log in. Heed my warning theyre are much better services out there hedgehog are shit.”

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Posted 4 years ago

“Could not move forward with my no claims bonus- no option given”

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Posted 4 years ago

“Got my car insurance with ease, site easy to use”

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Posted 4 years ago

“Quick and easy no hassle”

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Posted 4 years ago

“Very quick and easy process. Also a lot cheaper than my previous provider.”

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Posted 4 years ago

“I needed to load my no claims bonus. I thought I had 8 but it was actually 6. It was so easy to update especially with the web chat. Really impressed and glad I didn't need to be on the phone verbally. This was much easier. Matt was a great help”

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Posted 4 years ago

“No concerns at all simple easy and straight forward service”

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Posted 4 years ago

“Great all around service fast online help no hassle.”

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Posted 4 years ago

“Very happy with the service so far.”

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Posted 4 years ago

“Compare market set up- never heard of this before- not enough experience to review so far”

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Posted 4 years ago

“On line customer service was excellent service. Really helpful and quick to resolve my problem. Nice to be able to do online as sometimes cant call someone all the time.”

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Posted 4 years ago

“Got a resolution to my query very quickly - great service!”

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Posted 4 years ago

“Easy and hassle free”

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Posted 4 years ago

“I would have liked to discuss a few points in person to ensure that I was getting the best deal!”

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Posted 4 years ago

“Would have prefered a cheaper quote but hopefully next yrs price will be better”

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Posted 4 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews