Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and most reasonable and cost effective car insurance. Quick to arrange and dealt with my queries quickly. Thank you would recommend.”

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Posted 5 years ago

Hi Ashley, Thank you for the excellent review. It's great to hear that you found our insurance reasonable, cost-effective and quick! The team at Hedgehog

Posted 5 years ago

“Fast service and no hassle..”

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Posted 5 years ago

Hi Kevin, It's great to hear that you found our service fast and hassle free! Thank you for the excellent review. The team at Hedgehog

Posted 5 years ago

“...............”

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Posted 5 years ago

Thank you for your kind 5* review! We hope you enjoy the rest of your day. The team at Hedgehog

Posted 5 years ago

“Excellant and fast response”

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Posted 5 years ago

Hey! Thank you for your 5* rating. We are glad to hear you consider us excellent and fast at responding! The team at Hedgehog

Posted 5 years ago

“They were the cheapest - However watch out if you do not take it up immediately and wait a day or two so you can cancel your previous insurance they increase the price - went up by around £40. Not happy will not use them again as you can’t trust them- hope I do not need to claim”

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Posted 5 years ago

Thank you for your review, we will use your comments to help us improve our website. We offer real-time pricing which means our prices can sometimes change (either up or down) on a daily basis. Once you purchase cover you do lock in the price we quote. This allows us to continually offer the most competitive prices we can. Glad to hear we were still the most competitive for you even if the price did change slightly on this occasion. The team at Hedgehog

Posted 5 years ago

“I accidentally added breakdown cover onto my booking and before added I was only meant to be paying £58. When I realised I added it on and advised I wanted to cancel this off, I was advised I would have to pay £64 a month! Thats quite a difference and when I spoke to someone they were helpful but I dont feel I received all of the information I was after.”

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Posted 5 years ago

Hey, We're really sorry for the confusion but glad to hear our advisor was helpful. If you require further assistance regarding this please do not hesitate to contact us via live chat or email. We hope you have a lovely weekend. The team at Hedgehog

Posted 5 years ago

“Nightmare, quick to take your money but had no confirmation email about my policy and every time I go on their website it just says ‘oh no, there’s been a problem, our developers have been informed’”

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Posted 5 years ago

Hi Craig, We are really sorry to hear about your experience. If you could please contact us through our live chat (Monday-Friday 9am-5:30pm ) via our website, or if it is out of hours e-mail us at help@hedgehoginsurance.com. We would really like to resolve this for you as soon as possible. We hope to hear from you soon. The team at Hedgehog

Posted 5 years ago

“Customer service was very quick and efficient. A welcome change. Thank you”

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Posted 5 years ago

Hey Anna, Thank you for your kind review. We are glad to hear our customer service was very quick and efficient! The team at Hedgehog

Posted 5 years ago

“Very competitive and prompt well. Worth checking out for premium insurance”

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Posted 5 years ago

Hey Stephen, We're glad to hear your policy was very competitive! We hope you have a lovely evening. The team at Hedgehog

Posted 5 years ago

“Price was good , really easy to process , hopefully they will be if I ever need to claim”

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Posted 6 years ago

Thanks for the 5 stars Richard, great to hear buying your policy was easy - we're here to help if you ever have an issue. We hope you have a great weekend! The team at Hedgehog

Posted 6 years ago

“I am first time but but good”

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Posted 6 years ago

Hi Ram, Thank you for your 5* review. We are pleased to hear your first experience with Hedgehog was a good one! The team at Hedgehog

Posted 6 years ago

“Really quick and easy to use”

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Posted 6 years ago

Hey Aileen, Thank you for your kind review. We are glad to hear you had a quick and easy experience! The team at Hedgehog

Posted 6 years ago

“Straightforward insurance policy - by far the cheapest compared to their competitors.”

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Posted 6 years ago

Hey Sunny, Thank you for your kind review. We are glad to hear your quote was competitive. Enjoy the rest of your day! The team at Hedgehog

Posted 6 years ago

“.”

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Posted 6 years ago

Hey, Thank you for your review. We hope you have a nice day. The team at Hedgehog

Posted 6 years ago

“Very quick and easy service online”

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Posted 6 years ago

Hey, thank you for your kind review. Glad to hear you found the service quick and easy. Have a lovely day! The team at Hedgehog

Posted 6 years ago

“So easy to form fill and they check your no claims in seconds One word fantastic Thanks”

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Posted 6 years ago

Hi Charles, We are glad to hear you had a fantastic experience with Hedgehog. We hope you have a great day! The team at Hedgehog

Posted 6 years ago

“Had a few questions over xmas eve and the advisor on live chat was more than helpful”

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Posted 6 years ago

Hey, thank you for your kind review. Glad to hear we could help - have a lovely day! The team at Hedgehog

Posted 6 years ago

“Received competitive quote and then spoke to Hedgehog via their online chat - great service, would recommend.”

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Posted 6 years ago

Hey, we are glad to hear you had a great experience with Hedgehog. We hope you have a great day! The team at Hedgehog

Posted 6 years ago

“Great service with even better prices. Would definitely recommend.”

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Posted 6 years ago

Hi Zoe, thank you for your 5* review! It is great to hear you would recommend us. We hope you have a great day. The team at Hedgehog

Posted 6 years ago

“Website so easy to use, great prompt service, would definitely recommend!”

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Posted 6 years ago

Hi Ffion, we are glad to hear you find our website easy to use, and you would recommend us! - Have a lovely day! The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews