Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

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“Customer service has been excellent so far. They dealt with my claim effectively and quickly and follow up has been great. The online chat is well Managed and resourced.”

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Posted 5 years ago

Thanks for the review, Chris! ⭐⭐⭐⭐⭐ We're so happy to see you've found our customer service team excellent, they really are great at what they do. We have Live Chat agents available to deal with any queries 9am - 5:30pm Monday to Friday, so you know you can always receive a quick response to your query! The Hedgehog team 🦔

Posted 5 years ago

“Incredible service, quick and easy and very reasonably priced.”

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Posted 5 years ago

Thanks for such a great review, James! 😃 To see you found our service incredible is just amazing! We absolutely aim to be both quick and reasonably priced so that's so great to hear! The Hedgehog team 🦔

Posted 5 years ago

“Great and very quick process”

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Posted 5 years ago

Thank you for the review! 😃 It's great to see you found your purchasing process so quick, we try to be as efficient as possible! The Hedgehog team 🦔

Posted 5 years ago

“Very quick, friendly and efficient”

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Posted 5 years ago

Thanks for the review, Jenny! ⭐⭐⭐⭐⭐ We're so pleased to see you found our team so friendly and efficient, and of course we'll answer any queries as quickly as possible! The Hedgehog team 🦔

Posted 5 years ago

“Fantastic customer service. Great communication and excellent value.”

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Posted 5 years ago

Thanks so much for the review! ⭐⭐⭐⭐⭐ Our customer service agents really are fantastic, so it's great to see that you've experienced such great communication with our team!! The Hedgehog team 🦔

Posted 5 years ago

“Easy and accurate”

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Posted 5 years ago

Thanks for the review, Gijo! 😃 Easy and accurate, exactly what we aim for! The Hedgehog team 🦔

Posted 5 years ago

“Simple and easy service with competitive quotes”

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Posted 5 years ago

Thanks for the review, Carey! We're so happy your experience with us has been so simple and easy, and our live pricing means we're always offering you the best price we possible can, at that time!😃 The Hedgehog team 🦔

Posted 5 years ago

“very good easy to join too”

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Posted 5 years ago

Thanks for the review, Emma! 😃 We're so glad you had such an easy experience purchasing your policy!! The Hedgehog team 🦔

Posted 5 years ago

“Good service do far”

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Posted 5 years ago

Thanks for the review, Tracy! 😃 It's great to see you've had good service so far, and we're confident we can continue that! The Hedgehog team 🦔

Posted 5 years ago

“Excellent insurance provider”

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Posted 5 years ago

Thank you so much for the review, Lee! 😃 That's exactly what we aim to be, so it's amazing to see that you've had such a positive experience! The Hedgehog team 🦔

Posted 5 years ago

“Very competitive price compared to a lot of major companies however only issue I had was with the difficulty in taking options out of my basket.”

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Posted 5 years ago

Thank you so much for the review! ⭐⭐⭐⭐⭐ Our live pricing means we're always offering the best price we possibly can, at that time! We're sorry to hear you had an issue with your online basket, we have certainly taken that feedback on board! The Hedgehog team 🦔

Posted 5 years ago

“Good interaction”

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Posted 5 years ago

Thanks for the review, Jason! We're pleased you had such good interaction in your experience with us! 😃 The Hedgehog team 🦔

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks for the review! ⭐⭐⭐⭐⭐ That's exactly what we aim for, it's great to see you received it! The Hedgehog team 🦔

Posted 5 years ago

“Quick and Easy quote and purchase”

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Posted 5 years ago

Thanks for the review, Michaela! 😃 It's really great to see you quoted and purchased so quickly and easily - we keep everything as user friendly as possible! I noticed we didn't quite get the full 5 stars from you, if you'd like to leave any feedback we'd love to hear it, as we're always looking to improve! The Hedgehog team 🦔

Posted 5 years ago

“Very quick and easy to use. Bella from the online chat very helpful.”

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Posted 5 years ago

Thank you so much for the review, Steve! ⭐⭐⭐⭐⭐ Bella will be so pleased to hear you found her so helpful, our customer service agents are all really great at what they do!! The Hedgehog team 🦔

Posted 5 years ago

“Very quick and easy. Bella from online chat very helpfull”

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Posted 5 years ago

“Very quick and easy to purchase policy online”

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Posted 5 years ago

Thanks for the review, Lisa!😃 We're so glad you found your purchasing experience so quick and easy, great to hear! The Hedgehog team 🦔

Posted 5 years ago

“Easy simple don’t need to send any details”

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Posted 5 years ago

Thank you so much for the review, Aphinan! ⭐⭐⭐⭐⭐ We're so pleased you found our service so easy and simple, and of course if we can successfully complete our verification checks without requesting any further information then we will! The Hedgehog team 🦔

Posted 5 years ago

“It was ok and user friendly”

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Posted 5 years ago

Thanks for the review, Bryan! We try to make all aspects of our service as user friendly as possible and we do take all feedback on board - so if there's anything you feel could be improved to get that extra star, we'd love to hear it!😃 The Hedgehog team 🦔

Posted 5 years ago

“How quick it was”

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Posted 5 years ago

Thanks for the review, Melanie! 😃 It's great to see you've had a positive experience with us! The Hedgehog team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews