Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

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“Very easy and straight forward”

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Posted 5 years ago

“Website was simple and easy to use. The additional extras which I could of added to my car insurance policy were clear and concise, and in no way pushy. All in all a good service and customer experience.”

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Posted 5 years ago

“Great price”

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Posted 5 years ago

“Class service”

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Posted 5 years ago

“Just contacted via live chat and communicated with Matt. Sorted in a matter of minutes and that was due to my slow typing. Many thanks to Matt and the team.”

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Posted 5 years ago

“Does anybody know the contact number for this company it’s seems bizarre that there’s nothing on their website, can anybody help me I would really appreciate that”

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Posted 5 years ago

“So far so good”

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Posted 5 years ago

“Fine. Easy and straightforward”

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Posted 5 years ago

“Quick and easy insurance. Easy to get around website. Best price for insurance and extras I found.”

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Posted 5 years ago

“Simple straightforward”

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Posted 5 years ago

“Simple and easy to understand. Thank you.”

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Posted 5 years ago

“Straight forward instructions, no jargon, friendly and patient - great thanks”

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Posted 5 years ago

“This company is just amazing. They find you the cheapest quote and cover everything with ease. I would highly recommend it!!!”

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Posted 5 years ago

“Quick and easy and very affordable.”

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Posted 5 years ago

“Good value and easy to purchase.”

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Posted 5 years ago

“The process of obtaining a quote and buying the insurance was quick and easy. The quote I received was also a lot cheaper than most other providers.”

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Posted 5 years ago

“Like all on line forms especially if yoy go through a "compare" system", you find yoy have to repeat provision of data. Also what really irks is the pushing of additional cover (just give a list, not multiple pages to wade through) this does not put you in the best light. Finally I put my NCD down but not obvious how I prove it although I may be penalised if I don't?”

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Posted 5 years ago

Hi Steve, thank you for taking the time to leave your feedback. Once users visit the Hedgehog website from a price comparison site, we do try to keep any additional info to a minimum. We automatically check NCD from a number of databases and we had successfully matched yours. We confirm this back to our customers on the confirmation page and again by email; however, if you've missed it, we'll certainly look into making it clearer. Thanks again for your feedback and welcome to Hedgehog! 🦔

Posted 5 years ago

“So helpful, very professional too.”

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Posted 5 years ago

Thanks, Christine! ⭐⭐⭐⭐⭐ Our customer service team are always as helpful and professional as possible, thanks for noticing! The Hedgehog team 🦔

Posted 5 years ago

“spotone ...”

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Posted 5 years ago

Thanks for the review, Nas! 😁 The Hedgehog team 🦔

Posted 5 years ago

“Super easy. They even validated my NCD automatically without me needing to send a proof document in!”

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Posted 5 years ago

Thanks for the review, Bharat! ⭐⭐⭐⭐⭐ That's fantastic! We always try to find NCD years for you on the database, and if we can auto match your years and verify them without proof then we will! The Hedgehog team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews