Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used a comparison website and they came out more than 40% cheaper than the next cheapest. Was a little suspect at how cheap it was, but the process has been completely perfect start to finish. They only do web chat, there's no phone number to contact them on, but you always get through to someone on the web chat, it's faster than waiting on hold for someone on the phone and it's easier to tell them what you want. Perfect service, can't fault it.”

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Posted 5 years ago

Hi John, Thank you for the quality feedback, we really appreciate it. We are so pleased to hear you had a fantastic experience from start to finish with the price and the service! The team at Hedgehog

Posted 5 years ago

“Automated service without human interaction. Speedy and easy to use.”

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Posted 5 years ago

Hey John, Thanks for the review. Our help bot is available 24/7, and our customer service agents are on Livechat between 9am-5:30pm Monday - Friday to help! The team at Hedgehog

Posted 5 years ago

“Really good”

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Posted 5 years ago

Thanks for the excellent 5-star review! The team at Hedgehog

Posted 5 years ago

“Brilliant service really easy to use”

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Posted 5 years ago

Hi Liam, Thank you for the excellent 5-star review. We really appreciate the kind words. The team at Hedgehog

Posted 5 years ago

“Very competitive price. Easy to set up and good website. An advisor called me about my ncd and was very helpful. All good so far!”

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Posted 5 years ago

Hey Scott, We're so pleased to hear you received a competitive price. It's great that you found our service very helpful. The team at Hedgehog

Posted 5 years ago

“Fast and efficient service!”

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Posted 5 years ago

Hi Peter, Thank you for the excellent feedback! The team at Hedgehog

Posted 5 years ago

“Great price, good customer service when querying the courtesy car differences”

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Posted 5 years ago

Hey, Thanks for the excellent 5-star review. It's great to hear the feedback regarding our customer service. The team at Hedgehog

Posted 5 years ago

“Very competitive premium and easy process to set the policy up and access the documents, very happy.”

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Posted 5 years ago

Hi Thomas, Thank you for the great review. We are so happy that your premium was competitive and you are very happy too! The team at Hedgehog

Posted 5 years ago

“Good value car insurance very competitive prices”

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Posted 5 years ago

Hey, thanks for the great review. Awesome to hear your policy from us was good value for money! The team at Hedgehog

Posted 5 years ago

“Easy application and cover good for the price.”

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Posted 5 years ago

Hi Helen, Thanks for the review. Awesome to hear you found it easy and competitive. The team at Hedgehog.

Posted 5 years ago

“Ok it would be easier if you could phone up but the online chat works fine.”

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Posted 5 years ago

Hi Laura, Thank you for the review. We're glad the chat worked fine for you in the end. By using online chat we are able to resolve your queries quicker (and saves being on hold!) The team at Hedgehog

Posted 5 years ago

“Quick and easy I have the insurance I need”

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Posted 5 years ago

Hey, Thanks for the great review! The team at Hedgehog

Posted 5 years ago

“Very straightforward. Happy with the service”

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Posted 5 years ago

Hi Mikayla, Thank you for the review. It's great to hear that you are happy with our service. The team at Hedgehog

Posted 5 years ago

“Very easy to set up.”

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Posted 5 years ago

Hey, thanks for the fantastic 5* review! Have a great day The team at Hedgehog

Posted 5 years ago

“Seam great user friendliness on application no issues so far so good.”

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Posted 5 years ago

Hi Mark, Thank you for the great feedback regarding our website! We really appreciate it. The team at Hedgehog

Posted 5 years ago

“very friendly and helpful”

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Posted 5 years ago

Hi Kelly, It's wonderful to hear your feedback! Thanks for the 5-star review! The team at Hedgehog

Posted 5 years ago

“So far seems very good and cheap compared to most big providers. Sent everything over very promptly. Can't fault them so far.”

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Posted 5 years ago

Hi Gemma, Thank you for the awesome 5-star rating! It's fantastic to hear that we were competitive for you and prompt! The team at Hedgehog

Posted 5 years ago

“👌”

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Posted 5 years ago

Hey Joanne, Thanks for the great 5-star rating! Have a good day. The team at Hedgehog

Posted 5 years ago

“Very poilte staff.very helpfull.made easy to sort my insurance. Thank you”

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Posted 5 years ago

Hi Shane, We really appreciate the kind words. We are so pleased to hear everything was made easy for you. The great feedback will be passed onto your customer service team. The team at Hedgehog

Posted 5 years ago

“very helpful”

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Posted 5 years ago

Hey, Thank you so much for the 5* review! It's great to hear that we were very helpful. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews