Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward and very helpful”

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Posted 5 years ago

Hi Jordan, Thank you for the excellent five-star review! We hope you enjoy the rest of your day! The team at Hedgehog

Posted 5 years ago

“Easy to contact and get help via online chat. Very simple.”

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Posted 5 years ago

Hey, Thank you for the amazing feedback about our Livechat. Your kind words will be passed onto the customer service team. The team at Hedgehog!

Posted 5 years ago

“It was a simple and straightforward process to complete and sign up with Hedgehog. The reason for signing was due to the very competitive annual costs for car insurance.”

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Posted 5 years ago

Hi Peter, Thank you for the great review. It's always helpful to hear that our price was competitive for you. The team at Hedgehog

Posted 5 years ago

“Very good price”

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Posted 5 years ago

Hi Sienna, It's great to hear you received a good price from us! Thank you for the fantastic 5* review. The team at Hedgehog

Posted 5 years ago

“quick replies to emails good customer service”

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Posted 5 years ago

Hey, thank you for the great review. It's wonderful to hear you enjoyed our customer service and we were quick to reply. The team at Hedgehog

Posted 5 years ago

“Good prices but as no contact via phone so bit long winded. Overall no issues though!!”

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Posted 5 years ago

Hi Tazul, Thank you for the 4* review! We don't offer telephone support for customer service related queries as Livechat allows us to resolve queries quicker, saving you from being on hold! We're glad to hear there weren't any issues overall. The team at Hedgehog

Posted 5 years ago

“Fast service on line. but nobody phoned me back”

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Posted 5 years ago

Hi Ian, Thank you for your review, we are glad you found the service online fast! We have looked at our systems and can't see that you've made any contact with us with these details. If you require further assistance we will be more than happy to help. Please contact us on LiveChat Monday - Friday 9-5:30pm or alternatively email us at help@hedgehoginsurance.com. The team at Hedgehog

Posted 5 years ago

“Was the cheapest great!”

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Posted 5 years ago

Hi Abdul, Thank you for the great review, we're glad to hear we were the cheapest for you! The team at Hedgehog

Posted 5 years ago

“Fast efficient fabulous service”

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Posted 5 years ago

Thank you for the excellent review. We really appreciate the time you have taken to leave us a 5* rating! The team at Hedgehog

Posted 5 years ago

“Good value for money quote obtained through a price comparison site.”

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Posted 5 years ago

Hi Peter, Thank you for the great review! We're glad to hear our policy was good value for money! the team at Hedgehog

Posted 5 years ago

“Easy to use through the internet and online. Helpful online chat feature in real time providing Q & A's. Confirmation and documents sent quickly and ease of storage through your own PC. The acid test will be how the company will perform if a claim has to be made, However hopefully will never need to put to the test.!!”

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Posted 5 years ago

Hey Philip, We really appreciate the time you have taken to leave such a great, detailed review. Rest assured, we're here to help if you ever have an issue! The team at Hedgehog

Posted 5 years ago

“Good service”

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Posted 5 years ago

Thank you for the kind comments and the great star rating! Regards, The team at Hedgehog!

Posted 5 years ago

“Exceptionally well priced and very easy to sign up.”

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Posted 5 years ago

It's great to hear that we were competitive for you and you found it very easy to sign up! Thanks for the 5* rating! The team at Hedgehog

Posted 5 years ago

“THE PRICE WAS HIGH”

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Posted 5 years ago

Hi Nezmal, Thank you for your review. We're sorry you found our price to be high, we normally pride ourselves on our competitive prices. The team at Hedgehog

Posted 5 years ago

“Very compatible prices I was very happy with the quote they gave me I was currently paying £97 a month with my other insurance company and hedoge gave me a fantastic affordable monthly payment I would definitely recommend them to any one”

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Posted 5 years ago

Hi Susan, We are so pleased we were able to save you money on your monthly payments! Thanks for the great review. The team at Hedgehog

Posted 5 years ago

“It is very good company I recommend.”

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Posted 5 years ago

Hi Eugeniu, Thank you for your kind words. We are so pleased to hear you would recommend us! The team at Hedgehog

Posted 5 years ago

“Very easy and simple process.”

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Posted 5 years ago

Hi Oliver, It is great news that you found our process simple and very easy! Regards, The team at Hedgehog

Posted 5 years ago

“Good Service”

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Posted 5 years ago

Hi Sandesh, Thank you for your kind comments and the 4* review! The team at Hedgehog

Posted 5 years ago

“competitive price”

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Posted 5 years ago

Hey, It's great to hear we offered you a competitive price. Thanks for the great review! The team at Hedgehog

Posted 5 years ago

“Easy to work with and rapid response with the online chat”

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Posted 5 years ago

Hi Alexander, Thank you for the excellent review. It's great to hear you had a rapid response from our online agents! The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews