Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy no hassle, did what was expected easy to navigate website,”

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Posted 4 years ago

“Online Chat support EXCELLENT , Very Helpful and clear at how long a wait. Especially as I did not have access to my cell phone. Very accomodating with alternative method to access my account.”

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Posted 4 years ago

“Only thing was it kept timing out when I was looking around for quotes and I had to go through the process four times to get it completed.”

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Posted 4 years ago

“Perfect! Thank you.”

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Posted 4 years ago

“Simple and easy. Thanks.”

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Posted 4 years ago

“quick ,easy, value for money.”

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Posted 4 years ago

“Friendly professional service”

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Posted 4 years ago

Hi Thank you for your kind feedback. 😊 If we can help any further, please let us know. Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Simple easy steps to get covered quickly with no fuss.”

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Posted 4 years ago

Hi Lee Thank you for your review, this is exactly what we're aiming for! Welcome to Hedgehog, let us know if you need us. Regards, The Hedgehog Team 🦔

Posted 4 years ago

“It was very quick and easy to use and understand. I'm happy with the online service.”

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Posted 4 years ago

Hi Bernadette This is wonderful to hear, we're glad you found our website easy to use. Thank you for choosing Hedgehog. Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Best price. I'm happy. Thank you”

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Posted 4 years ago

Hi Mariana Great to hear you're happy 😊 Welcome to Hedgehog! Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Very easy to use. Only just signed up so yet to see any benefits but was easy to sign up.”

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Posted 4 years ago

Hi Nicole Excellent to hear that you found the website easy to use. Welcome to Hedgehog! Let us know if you need us. Our team is available on Online Chat from 9am to 5.30pm Monday to Friday. 👍 Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Nice straight forward”

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Posted 4 years ago

Hi Dave Great to hear! Thank you for joining Hedgehog. Regards, The Hedgehog Team 🦔

Posted 4 years ago

“OK so there is no phone number but the live chat was speedy and efficient, all my queries answered. Great prices too.”

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Posted 4 years ago

Hi It's great that the Online Chat was so efficient. If you prefer to speak over the phone, we're always happy to call you back. 📞 Thank you for choosing Hedgehog. Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Jack sorted my issue out straight away, it was easy to talk to him and get the right result for me.”

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Posted 4 years ago

Hi Paul Thank you for the feedback, Jack is over the moon. 😎 We wish you all the best in the future. 👍 Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Easy to do would recommend”

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Posted 4 years ago

Hi Great to hear you found it easy 😊 Welcome to Hedgehog. Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Lack of personal contact”

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Posted 4 years ago

Hi Dr. Rajesh I'm sorry you felt the service wasn't personal. I hope our call yesterday helped answered your questions. If you need us again, just let us know. 👍 Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Appreciate the fast and executed service. Not too happy that my quoted premium went up by 10 pounds in 24 hours prior to me accepting it. Not sure how your procedures work, was originally quoted on 54 pounds monthly. Any reason???”

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Posted 4 years ago

Hi Jason Great to hear that service was positive. With Hedgehog, we always give the best price we can offer the first time. Our team is going to email you with more information about your quote. 👍 Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Good service just no one to chat to”

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Posted 4 years ago

Hi Attul Great to hear the service has been good. Our team is available through Online Chat, email and we can also arrange a callback. We'll be sending you an email with more information. 👍 Regards, The Hedgehog Team 🦔

Posted 4 years ago

“Nice simple pleasant service”

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Posted 4 years ago

HI Bryan Wonderful to hear 🙂 Thank you for joining us at Hedgehog Regards, The Hedgehog Team 🦔

Posted 4 years ago

“No thanks”

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Posted 4 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews