Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy.”

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Posted 5 years ago

Good Morning, Thanks for the great review, it's much appreciated. The Hedgehog Team 🦔

Posted 5 years ago

“Straight forward no hassle all done and dusted within 10 minutes”

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Posted 5 years ago

This is great to hear because we really try hard to make things easy. Thanks. The Hedgehog Team 🦔

Posted 5 years ago

“Hedgehog saved me over £200 on my renewal quote than my previous company. Very easy to process get online and really like their online account section where you can easily manage your policy. So far excellent!”

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Posted 5 years ago

Good Morning, That's a lovely review, Mr Butt - thank you. The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

Thanks so much for taking the time to leave this review 👍 The Hedgehog Team 🦔

Posted 5 years ago

“Easy to arrange my car insurance on line, and a very competitive price, saved me £200 on my renewal quote with my previous insurers!!!”

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Posted 5 years ago

Hi, thank you for your excellent review and welcome to Hedgehog. Great to hear we could save you money.

Posted 5 years ago

“Was very quick simple and straight forward”

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Posted 5 years ago

Great to hear it was quick and easy to get cover in place. Welcome to Hedgehog!

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Thanks for the review. The Hedgehog Team 🦔

Posted 5 years ago

“Found it very easy to apply”

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Posted 5 years ago

Great to read it was easy to apply. Welcome to Hedgehog. The Hedgehog Team 🦔

Posted 5 years ago

“I've had no emails or documentation to prove I have a policy”

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Posted 5 years ago

Hello We're sorry to hear you're having problems. Have you checked your junk/spam folder as they sometimes are diverted there. If not, please contact us via online chat or email us at help@hedgehoginsurance.com. We'd love to help. The Hedgehog Team

Posted 5 years ago

“It’s good company... and it’s easy to do this”

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Posted 5 years ago

Good Morning, That's a lovely review, Mrs Kaur - Thank You. The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy and a decent price to ncb was checked automatically so didnt even need to send that in, over all very pleased”

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Posted 5 years ago

Great to hear you had a straightforward experience. The Hedgehog Team 🦔

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thank you for the stars! The Hedgehog Team 🦔

Posted 5 years ago

“Very helpful very nice service”

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Posted 5 years ago

“Quick and easy to set up.”

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Posted 5 years ago

“Good to find hedgehog insurance”

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Posted 5 years ago

Great to have you as a customer too. Welcome! The Hedgehog Team

Posted 5 years ago

“Poor customer service, no call centre and only an automated bot for assistance. Will not use again.”

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Posted 5 years ago

Good Morning Mr Birchall, We're sorry to hear you're not happy with our processes. We are an online based company and this is clearly communicated before purchase and on our website. We don't have a call centre so we can pass the savings on to you, our customer. We do however, operate an online chat facility from Monday to Friday 9am to 5pm or alternatively, you can email us at help@hedgehoginsurance.com. Please contact us if you have any queries or concerns, or need any assistance, as we'd love to help you. The Hedgehog Team

Posted 5 years ago

“Easy to access and good price”

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Posted 5 years ago

“Wow, I went online to change my address, and not only didn't have to pay, but got a refund too. The customer service gentleman was extremely helpful and pleasant.”

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Posted 5 years ago

Great feedback for the team, we'll make sure we tell the person you chatted with. The Hedgehog Team

Posted 5 years ago

“Good and easy”

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Posted 5 years ago

Thank you for the 4 stars, it would be great to know what we can do to make it 5 star for you. ⭐⭐⭐⭐⭐ The Hedgehog Team

Posted 5 years ago

“Great service. Very quick. Thank you”

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Posted 5 years ago

Thank you for the comments and the stars. The Hedgehog Team

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews