Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

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“Easy and straightforward! Coupled with a competitive price it was a no brainer!”

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Posted 5 years ago

This is exactly the experience we want for our customers, we appreciate you letting us know! Thanks, Carmine 🧠 Welcome to Hedgehog 🦔

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you! I'll be sure to let the team know you're happy with our service 🚗 Welcome to Hedgehog 🦔

Posted 5 years ago

“Good price.”

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Posted 5 years ago

Wonderful! Thanks, Lewis ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

“So far so good. Would be better reviewing you after you’ve provided cover for the year, not before”

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Posted 5 years ago

Thank you for the review, Charlotte. We definitely agree, and would love to hear your feedback when you've had a year being covered by us! Welcome to Hedgehog 🦔

Posted 5 years ago

“Cheap, good cover.no fuss.”

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Posted 5 years ago

Perfect 💪 Thank you, Nicholas. Welcome to Hedgehog 🦔

Posted 5 years ago

“Simple and easy to complete online found through compare the meercat.com”

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Posted 5 years ago

Thank you for taking the time to leave this review! 😁 The Hedgehog Team 🦔

Posted 5 years ago

“Excellent value for money. Easy site to use. Would like to see a telephone help line once purchased as not to hot on Internet purchases. That just me.”

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Posted 5 years ago

Thank you for the excellent review, and your feedback! We really appreciate hearing about your experience. Hedgehog Insurance is an exclusively-online car insurance company. Although this may not initially be your cup of tea ☕ we make it easy for our customers to purchase a policy, as well as make changes to their existing policy, all online! 🖱 If at any point you wish to speak to a human about a policy or a quote, our customer service advisors are just a click away on our website. You can chat to them Monday - Friday: 9am - 5:30pm or our helpful chatbot is available 24/7 🤖 Welcome to Hedgehog 😁

Posted 5 years ago

“Easy and fast process”

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Posted 5 years ago

Marvellous! Thanks for the review 🚗🌫 The Hedgehog Team 🦔

Posted 5 years ago

“Very straight forward. Did not try to sell me anything else apart from what I wanted. Offered me other add onsto my insurance but i had the choice and did not keep on. Brilliant. All done online, which i like. 5 ***** rating. At the moment. Just took out the insurance, so time will tell. If they are good and premiums dont rise much then all my family will switch 👍”

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Posted 5 years ago

Wow! Thank you so much, Rebecca 😁 It's great to read you had a straight forward experience and your feedback about our add-ons. Your review means a lot to us here at Hedgehog, it's wonderful to see you would recommend us to your family 👨‍👩‍👧‍👦 Welcome to Hedgehog 🦔

Posted 5 years ago

“Quick to apply for and get the resale”

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Posted 5 years ago

Lovely! Thank you for the kind words & the 5 stars 🌟 Welcome to Hedgehog 🦔

Posted 5 years ago

“Fantastic price and when there was an error with my number connected to my account, the live chat sorted it out in minutes great system! 👍🏽”

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Posted 5 years ago

Thank you for the review, Leo. It's fantastic to see your query was sorted swiftly, and we could save you money too! I'll be sure to share your feedback across the team 😁 Welcome to Hedgehog 🦔

Posted 5 years ago

“Excellent no fuss very easy to complete”

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Posted 5 years ago

Excellent! 💪 We're glad to hear it. Thank you for the 5 stars, Martin. The Hedgehog Team 🦔

Posted 5 years ago

“Had no problems, the verified my no claims without any paper work.”

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Posted 5 years ago

Thanks for taking the time to leave this lovely review, Ayleesha 🚗 Welcome to Hedgehog 🦔

Posted 5 years ago

“Very easy process and a great price”

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Posted 5 years ago

Marvellous! It's great to read the process was easy, and the price was great for you too 💰 The Hedgehog Team 🦔

Posted 5 years ago

“Very good thanks K mathew”

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Posted 5 years ago

Thanks for the 5 stars! 🌟 The Hedgehog Team 🦔

Posted 5 years ago

“Easy process thanks.”

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Posted 5 years ago

It's our pleasure, Russell 🕺 Thanks for the review & the 5 stars! Welcome to Hedgehog 🦔

Posted 5 years ago

“Quick and easy process for a great price - everything was also very easy to understand. Would 100% recommend”

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Posted 5 years ago

This is such a wonderful review! Thank you for taking the time to let us know about your experience. It's great to read it was quick, easy and clear for you, and that you would recommend us 🙌 Welcome to Hedgehog 🦔

Posted 5 years ago

“I have queried an error on my Statement of Fact twice through online Chat and was told someone would get back to me. This was 2 weeks ago and I've heard nothing.”

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Posted 5 years ago

Good morning, thank you for taking the time to speak with us today. Just to confirm, your car insurance with Hedgehog is 100% valid and the incorrect value recorded in your document did not invalidate your policy. Your policy documents now reflect the correct value, which are available in your online account. Thanks for insuring with Hedgehog, have a great day! The team at Hedgehog

Posted 5 years ago

“No issues at this point went through quickly online. Do I get a copy of my certificate and documents sent in post or are they all online?”

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Posted 5 years ago

Thanks for the review, William. We like to make things easy and accessible for our customers. This means you can view your documents and make changes to your policy at any time! Simply click the Your Account section on our website to log into your online policy 💻 The Hedgehog Team 🦔

Posted 5 years ago

“Nice and easy to deal with”

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Posted 5 years ago

Thank you, Alan! ⭐⭐⭐⭐⭐ Welcome to Hedgehog 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews