Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and easy to complete application for insurance”

Helpful Report

Posted 5 years ago

Hey Victoria, We are glad to hear that the application was easy for you! We really appreciate the feedback, thank you. The team at Hedgehog

Posted 5 years ago

“It was very simple to sign up for hedgehog and they are very competitively priced.”

Helpful Report

Posted 5 years ago

Hi Michael, It's great to hear the feedback regarding our prices! Super glad we were competitive for you. Thanks for the 5-star review! The team at Hedgehog

Posted 5 years ago

“Nothing simpler so far!! Easy to communicate, fast and efficient.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We really appreciate the great feedback about our customer service team! The team at Hedgehog

Posted 5 years ago

“very good and very helpful.”

Helpful Report

Posted 5 years ago

Mitchell, thanks for the excellent 5-star review! It's great to hear that we were very helpful! The team at Hedgehog

Posted 5 years ago

“Excellent company. Quick, easy transition over to them when i purchased a new vehicle. Would highly recommend.”

Helpful Report

Posted 5 years ago

We are very thankful for your kind words, Emma. It's brilliant that you would highly recommend us! The team at Hedgehog

Posted 5 years ago

“Never use a online insurance until now.. best price and customer service as of yet.”

Helpful Report

Posted 5 years ago

We are so pleased we were able to make your first experience of online insurance a good one! Your kind words will be passed onto our customer service team. Thanks for the excellent review! The team at Hedgehog

Posted 5 years ago

“Super easy user friendly form. Very well designed.”

Helpful Report

Posted 5 years ago

Thanks for the awesome feedback regarding our quote process! We are glad you found it super easy! The team at Hedgehog

Posted 5 years ago

“No issues with the online application process. Not interfaced with the customer service yet.”

Helpful Report

Posted 5 years ago

Thanks for the excellent 5-star review! It's great to hear you didn't have any issues with the online application process. We promise to look after you if you ever need to get in contact, our live chat agents respond in seconds :D The team at Hedgehog

Posted 5 years ago

“Easy to arrange insurance”

Helpful Report

Posted 5 years ago

Hi Karon, Thanks for the great review. We're so glad your insurance was easy to arrange. The team at Hedgehog

Posted 5 years ago

“Very quick and easy to use”

Helpful Report

Posted 5 years ago

Hi Hayley, We are so pleased to hear your experience was easy and quick! The team at Hedgehog

Posted 5 years ago

“Verdu good”

Helpful Report

Posted 5 years ago

Hi Diana, Thanks for the excellent 5-star review! The team at Hedgehog

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

Thanks for the great review. We are pleased to hear you enjoyed the service here at Hedgehog.

Posted 5 years ago

“Great price, super efficient purchase, documents available immediately. By far the smoothest car insurance process to date. Thank you”

Helpful Report

Posted 5 years ago

Hi Gillian, Thank you for the amazing review. We are so pleased with your comments, and we are glad that you had such a smooth transaction. The team at Hedgehog

Posted 5 years ago

“Very efficient process on line and competitive prices... thank you”

Helpful Report

Posted 5 years ago

Hi Susan, Thank you for the excellent review. We are pleased to hear we were efficient and competitive for you. The team at Hedgehog

Posted 5 years ago

“Painless process and great comparison with other companies. Never heard of the company before but would definitely recommend”

Helpful Report

Posted 5 years ago

Thank you for the excellent review! We are so pleased you would recommend us. The team at Hedgehog

Posted 5 years ago

“The online system was easy to use but personally I prefer someone on the end of the phone to talk to but there is a 24hr number to call in case of a claim etc so unable to comment on the customer service experience as yet.”

Helpful Report

Posted 5 years ago

Hi Karen, We don't offer phone support for customer service queries. However, our customer service team are available on livechat 9am-5:30pm Monday - Friday, and respond in seconds. It is much quicker than being on hold, we promise! You are correct, if you ever need to claim then we have a 24hr claim line. If you want to contact us out of hours, you can email help@hedgehoginsurance.com. Thanks for the great 4* review! The team at Hedgehog

Posted 5 years ago

“Straight forward, reasonably priced.”

Helpful Report

Posted 5 years ago

Hi Kirsten, Thanks for the excellent review! We hope you enjoy the rest of your day. The team at Hedgehog

Posted 5 years ago

“All done within minutes”

Helpful Report

Posted 5 years ago

Hi Jennifer, That's excellent to hear you had a quick experience with us! Thanks for the great review. The team at Hedgehog

Posted 5 years ago

“To help with my query I had a phone call from the team - very helpful and reassuring. Thank you.”

Helpful Report

Posted 5 years ago

Hi Sharon, We are so glad we were able to help you. Your kind words will be passed onto the customer service team. Thanks for the excellent 5-star review. The team at Hedgehog

Posted 5 years ago

“Using the chat service. Quick and efficient without having to 'queue' on the phone. Problem sorted.”

Helpful Report

Posted 5 years ago

Thank you for the excellent review! We are so glad you enjoyed the benefits of our online chat service! The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews