Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 5 years ago

Thank you for the review, Tomas! 😃 That's fantastic to see, we're glad you received such good service! The Hedgehog team 🦔

Posted 5 years ago

“Kyle and Ellie were both very helpful. Thanks very much”

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Posted 5 years ago

Thanks for the great review, Keith! ⭐⭐⭐⭐⭐ Kyle and Ellie will both be so pleased to see that you found them so helpful. Our customer service agents really are as helpful as possible, always. The Hedgehog team 🦔

Posted 5 years ago

“GOOD ONLINE SERVICE WOULD LIIKE TO SPEAK TO ON THE PHONE.”

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Posted 5 years ago

Thanks for the review, Joseph! 😃 It's great to see that you had good online service from us, and as an online based company, our customer service queries can be dealt with efficiently by real people, via Live Chat. If we feel a query requires a phone call to fully resolve it, we can arrange a call back - but the costs saved by not having an inbound call centre is reflected by the price we give our customers! The Hedgehog team 🦔

Posted 5 years ago

“I had online chat support from Bella . Couldn’t have been more pleased with the help I received and the genuinely nice/ easy going chat made the process a pleasure”

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Posted 5 years ago

Thank you so much for the review! ⭐⭐⭐⭐⭐ Bella will be so pleased to hear that you were pleased with your customer service experience. All of our live chat agents are really great at what they do - amazing to see you've experienced that! The Hedgehog team 🦔

Posted 5 years ago

“Easy and quick process.”

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Posted 5 years ago

Thank you so much for the review, Nicola! 😃 We try to make all aspects of our service quick and easy for our customers, so it's great to see that you've benefited from that! The Hedgehog team 🦔

Posted 5 years ago

“First time with company starting was very good .”

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Posted 5 years ago

Thanks for the review, Shabnam! ⭐⭐⭐⭐⭐ It's great to see you've had such a good experience with us - that's exactly what we want to see! The Hedgehog team 🦔

Posted 5 years ago

“Quick online application, by far best quote, and even found my NCB from a search, so no need to worry about providing it. Very happy”

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Posted 5 years ago

Thank you, Darren! We really appreciate your feedback, as we are always working hard to makes things as quick and easy as possible for all of our customers 💪 Welcome to Hedgehog 🦔

Posted 5 years ago

“It’s easy and perfect”

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Posted 5 years ago

Perfect! 💯 Thank you for the 5 stars and the lovely review, Mohammed. Welcome to Hedgehog 🦔

Posted 5 years ago

“Really easy and quick to apply. Reasonably price premiums. So good so far.”

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Posted 5 years ago

Wonderful, Michael! Thank you very much for the 5 stars 🌟 The Hedgehog Team 🦔

Posted 5 years ago

“Very happy and excited for new insurance thank u 😊”

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Posted 5 years ago

Thank you so much for the review, Shama! ⭐⭐⭐⭐⭐ It's amazing to see you're so happy and excited for your new policy with us - we're excited too!! The Hedgehog team 🦔

Posted 5 years ago

“Its was helpful I am happy thanks”

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Posted 5 years ago

Thanks for the review, Farzana! 😃 It's great to see that you're happy with your policy and our customer service team are really helpful! The Hedgehog team 🦔

Posted 5 years ago

“Quick and easy to set up. Very competitive prices”

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Posted 5 years ago

Thanks for the review, Catherine! ⭐⭐⭐⭐⭐ It's great to see you had such a positive experience purchasing your policy! The Hedgehog team 🦔

Posted 5 years ago

“Easy and simple to understand and complete.”

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Posted 5 years ago

Thanks for the review, Kirsty! 😃 We keep everything as user friendly as possible, and it looks like you've definitely experiences the benefits of that - great to see! The Hedgehog team 🦔

Posted 5 years ago

“Chat function very helpful (real person). Robot less than helpful”

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Posted 5 years ago

Thank you so much for the review! ⭐⭐⭐⭐⭐ All of our Live Chat agents are very much real people, and going through our Live Chat bot allows us to gather information necessary for us to resolve your query as quickly as possible! The Hedgehog team 🦔

Posted 5 years ago

“Quick, easy, sounds really good”

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Posted 5 years ago

Thanks for the review, Thomas! ⭐⭐⭐⭐⭐ We're so pleased to see you're having a positive experience with your policy! The Hedgehog team 🦔

Posted 5 years ago

“Had no issues, quick and easy service. Everything was taken care of within a few minutes.”

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Posted 5 years ago

Thanks for the review, Justine! 😃 It's great that you had no issues and even better than you found the service so quick and easy!! The Hedgehog team 🦔

Posted 5 years ago

“Very happy 😁”

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Posted 5 years ago

Thanks for the review! If you're happy, we're happy! 😃😃😃 The Hedgehog team 🦔

Posted 5 years ago

“Very happy with the price and insurance”

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Posted 5 years ago

Thank you so much for the review, Claire! 😃 We are so pleased that you're happy with the policy, and the price you received! 🎉 The Hedgehog team 🦔

Posted 5 years ago

“I was very happy with the hedgehog insurance policy”

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Posted 5 years ago

Thanks for the review, Paul! ⭐⭐⭐⭐⭐ We're so pleased to see you're happy with your policy, that's the most important thing! The Hedgehog team 🦔

Posted 5 years ago

“Good clear policy description”

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Posted 5 years ago

Thanks for the review! 😃 We try to keep all aspects of our service as user friendly as possible, so keeping things clear is so important to us! The Hedgehog team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews