Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight fwd and best price by nearly £80”

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Posted 5 years ago

Thanks for the excellent 5-star review! We are so pleased to read that we were able to save you nearly £80! The team at Hedgehog

Posted 5 years ago

“some documents for my policy would be nice!!”

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Posted 5 years ago

Hi Michaela, From looking at our system I can see you have opted for paperless documents. You are able to access these via "My Account" on our website. Simply click into all your documents once logged in. If you would like paper documents, please let us know via our live chat system over on our website and we will be more than happy to do that for you. Our customer service agents are available Monday - Friday 9am-5:30pm. Thanks, The team at Hedgehog

Posted 5 years ago

“Very good. Thank you very much.”

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Posted 5 years ago

Hi Satpaul, Thanks for the 5-stars! We really appreciate the kind comments. The team at Hedgehog

Posted 5 years ago

“Fantastic quick online service”

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Posted 5 years ago

Hi Karen, Thanks for the excellent review! We hope you enjoy the rest of your day. The team at Hedgehog

Posted 5 years ago

“I was very impressed with the simplicity of Hedgehog! Very quick and easy and online insurance is very handy.”

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Posted 5 years ago

Hi Benjamin, Thank you for the excellent review. It's great to see everything was simple for you. The team at Hedgehog

Posted 5 years ago

“Decent price given im a relatively young driver.”

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Posted 5 years ago

Hi Thomas, Thanks for the great review. We are glad to see we could save you money on your insurance. The team at Hedgehog

Posted 5 years ago

“Great Price, Set up was easy and Staff pleasant on Chat, so i'm happy as long as it continues, Thank you :)”

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Posted 5 years ago

Hi Victoria, Thank you for the fantastic review! We are so pleased you have had a great experience, and we promise it will continue! The team at Hedgehog

Posted 5 years ago

“Unpleasant experience so far”

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Posted 5 years ago

Hi Phillip, It's disappointing to see your review. Through looking on the system I can see that we have emailed you but we haven't had a response yet. We would like to change your experience to a pleasant one! If you would like to get in contact, Please do not hesitate to contact us via our live chat, where our customer service agents will reply in seconds. They are available Monday - Friday 9am - 5:30pm. Thank you for the feedback. The team at Hedgehog

Posted 5 years ago

“Best quote online and very easy to complete relevant paperwork online”

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Posted 5 years ago

Hi there, Thank you for the excellent feedback! We are happy to see everything was easy for you. The team at Hedgehog

Posted 5 years ago

“Poor because you can’t speak to an advisor over the phone!”

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Posted 5 years ago

Hi Mark, Thanks for the feedback. We are an online only company, which is something we do mention before you buy. We are sorry that you aren't satisfied with our service. If you do need to speak with us, one of our customer service agents will reply in seconds over on our live chat if you do require assistance. They are available Monday - Friday 9am - 5:30pm. The team at Hedgehog

Posted 5 years ago

“Really easy and quick, great price”

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Posted 5 years ago

Hi Thomas, Thanks for the 5-stars! It's awesome to see we were competitive for you. The team at Hedgehog

Posted 5 years ago

“chat bot and customer service is always excellent.”

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Posted 5 years ago

Hi Joseph, We are so pleased you liked our chat bot & the customer service your received from us. Thanks for the 5-stars. The team at Hedgehog

Posted 5 years ago

“Very easy to do business with....online”

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Posted 5 years ago

Hi James, We are glad you found doing business online very easy! Thanks for leaving us the 5 stars. The team at Hedgehog

Posted 5 years ago

“The policy stood out because of the cover given and the cost. The site was easy to use and the process only took a few minutes”

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Posted 5 years ago

Hi John, Thanks for the positive feedback! It's great for us to see everything was easy for you. The team at Hedgehog

Posted 5 years ago

“Had a couple of issues but we're delt with quickly and easily and the staff member was helpful and friendly”

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Posted 5 years ago

Hi Charraine, Thanks for leaving us the review. We are glad that the issues you were having have been dealt with and are now resolved. The team at Hedgehog

Posted 5 years ago

“Prompt, professional and at the right rate for my circumstances.”

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Posted 5 years ago

Hi Graham, Thank you for the fantastic feedback! We are glad that we were competitive for you. The team at Hedgehog

Posted 5 years ago

“Very helpful. Put any fears of an online only service to bed. Good job!”

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Posted 5 years ago

Hi Christopher, Thanks for the 5-star review! We really appreciate the great feedback and we are glad you liked the online only service :D The team at Hedgehog

Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

Thanks for leaving the review! Enjoy the rest of your evening :) The team at Hedgehog

Posted 5 years ago

“Good service.”

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Posted 5 years ago

Hi Kevin, Thanks for the five star review! Your kind words will be passed onto our customer service team :) The team at Hedgehog

Posted 5 years ago

“Very pleased with company”

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Posted 5 years ago

Hi Rachel, It is great for us to read that you are pleased with Hedgehog! Thanks for leaving the review. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews