Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing with a robot online was very frustrating however it was then dealt with satisfactorily by a ‘real’ person much to my relief so happy customer”

Helpful Report

Posted 5 years ago

Hi Kerry, Our Helpbot is available 24/7, and our live agents are always available Monday-Friday 9am - 5:30pm. We are pleased to hear you are a happy customer! The team at Hedgehog

Posted 5 years ago

“Quick an easy to set up would recommend”

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Posted 5 years ago

Hi Catherine, Thank you for the great 5-star review. We are so pleased you found it quick and easy to set up! A bonus that you'd also recommend us! The team at Hedgehog

Posted 5 years ago

“So quick and easy to set up my new policy- exactly how it should be! Cheers”

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Posted 5 years ago

Hey Simon, We are so glad you found setting up your policy quick and easy! Thanks for the 5* review! The team at Hedgehog

Posted 5 years ago

“Very easy and quick to set up insurance and great price”

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Posted 5 years ago

Hey, Thank you for the excellent review! The team at Hedgehog

Posted 5 years ago

“easy to use no hassel”

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Posted 5 years ago

Hi Claire, That's awesome to hear, thanks for the 5 stars! The team at Hedgehog

Posted 5 years ago

“i was unable to get a verification code online due to an error but your onliner chat assistant resolved the issue for me and got me online and waited until I was all set up, very big thankyou.”

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Posted 5 years ago

Hi Beverley. Thank you for the 5-star review! Thank you for the awesome feedback regarding our online agent, your kind words will be passed onto the customer service team. The team at Hedgehog

Posted 5 years ago

“Online and easy to deal with!”

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Posted 5 years ago

Hey Mohammed, Thanks for the great review! It is great that you found we were easy to deal with. The team at Hedgehog

Posted 5 years ago

“So good so far, beat my renewal quote with my current insurer by over £600 so it's a no brainer for me.”

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Posted 5 years ago

Hi Sarah, We are so pleased to hear we were able to save you money on your insurance. Thanks for the 5-star review! The team at Hedgehog

Posted 5 years ago

“so far so good”

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Posted 5 years ago

Hi David, That's great to hear, thanks for the excellent review! The team at Hedgehog

Posted 5 years ago

“There was system errors and I needed to use the Chat option to get things sorted. Louis was very helpful and the matter was resolved.”

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Posted 5 years ago

Hi William, Apologies you were experiencing system errors, but we are pleased that Louis was able to resolve this for you. Your kind comments will be passed onto him. The team at Hedgehog

Posted 5 years ago

“Fantastic pricing ~ Hedgehog Insurance had saved me a few £hundred pounds. Love it!!! Documents etc received right away ~ Instant cover.”

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Posted 5 years ago

Hey Saleh, We're so pleased to hear you love Hedgehog! Thanks for the great review! the team at Hedgehog

Posted 5 years ago

“Easy to use online”

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Posted 5 years ago

Hi Julie, Thank you for the excellent 5-star review! The team at Hedgehog

Posted 5 years ago

“Very easy to use website and well priced ..”

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Posted 5 years ago

Hello, Thank you for the great comments regarding the website and our price! The team at Hedgehog

Posted 5 years ago

“I've recently purchased my car insurance through Hedgehog and I'm very pleased I did. Not only were they the cheapest for my requirements but the customer service is excellent.”

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Posted 5 years ago

Hi Amy, It is great for us to hear that we were the cheapest for you and you found our customer service to be excellent! Thanks for the great review. The team at Hedgehog

Posted 5 years ago

“Fantastic Service - 10/10”

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Posted 5 years ago

Hi Anuuj, Thank you for the great review! We will be sure to pass the kind comments on to the customer service team. The team at Hedgehog

Posted 5 years ago

“Yeah good company will recommend to friends and family”

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Posted 5 years ago

Hey, Thank you so much for the great review. We are so pleased that you would recommend us to your friends and family. The team at Hedgehog

Posted 5 years ago

“Quick and easy, great service really happy.”

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Posted 5 years ago

Hi Joanne, Thanks for the fantastic review! We really appreciate the comments. The team at Hedgehog

Posted 5 years ago

“Fantastic contact and costumer service”

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Posted 5 years ago

Hi Dawn, Thanks for the great 5-star review! The team at Hedgehog

Posted 5 years ago

“Easy, fantastic ,good value”

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Posted 5 years ago

Hi Julie, Thank you for the outstanding review. Your comments are greatly appreciated! The team at Hedgehog

Posted 5 years ago

“Good. The cheapest I had found”

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Posted 5 years ago

Hey Ionel, It's great for us to hear that we were the cheapest for you! Thanks for the excellent feedback! The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews