Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent easy to use service...”

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Posted 5 years ago

Superb 👌 Thanks, David. The Hedgehog Team 🦔

Posted 5 years ago

“Easy to use website with clear information.”

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Posted 5 years ago

Yes! 💪 We work hard to make things clear and easy for our customers, so this makes us very happy 😁 Thanks for the review & the 5 stars. Welcome to Hedgehog 🦔

Posted 5 years ago

“Very easy process”

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Posted 5 years ago

Thanks for the 5 stars, Shahrier! ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

“So simple and straight forward. I had a couple of questions and the online customer service is easy, helpful and sorted my problem out straight away. Hedgehog also cut my renewal by half..can’t argue with that!!!”

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Posted 5 years ago

Amazing! ⭐⭐⭐⭐⭐ Thank you so much for letting us know about your simple and straight forward experience. You've made everyone on the customer service team very happy 💪 Welcome To Hedgehog 🦔

Posted 5 years ago

“Sorting insurance out was very easy, haven’t had to speak to anyone yet , as I am a new customer.”

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Posted 5 years ago

That's wonderful to hear, Lisa! Thank you for this great review. Just remember if at any point you would like to speak to someone about your policy, our customer service team is just a click away on our website 🖱 Welcome to Hedgehog 🦔

Posted 5 years ago

“The NCB section needs improvement”

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Posted 5 years ago

Thank you for your feedback, Nemone. We're always working to improve, so we have contacted directly to find out exactly what wasn't quite right. The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

This is great to hear because we really try hard to make things easy. Thanks, Emma! Welcome to Hedgehog 🦔

Posted 5 years ago

“Easy to apply and get”

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Posted 5 years ago

Brilliant, thanks for the 5 stars ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

“It was fast and easy.”

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Posted 5 years ago

Thank you, Ryan. We appreciate your feedback & the 5 stars 😊 The Hedgehog Team 🦔

Posted 5 years ago

“All seemed very straight forward & great value!”

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Posted 5 years ago

Marvelous! Thanks for the review. The Hedgehog Team 🦔

Posted 5 years ago

“The problem I had was sorted but the problem happens in the first place”

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Posted 5 years ago

Hi Jonathan, We definitely agree that we wouldn't want there to be a problem in the first place, so this is something that will be investigated with our developers to be rectified. I'm glad it was sorted for you. Thanks for your feedback and the 4 stars! The Hedgehog Team 🦔

Posted 5 years ago

“Very easy to use and one of cheapest”

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Posted 5 years ago

Much appreciated - thanks for the 5 stars ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

“best price by far and easy to arrange online”

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Posted 5 years ago

Thanks, Sharon. I'm glad our price was the best, and it was nice and easy for you to arrange 💻 Welcome to Hedgehog 🦔

Posted 5 years ago

“Easy, quick, best price!”

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Posted 5 years ago

Thanks, Hannah! ✔ Welcome to Hedgehog 🦔

Posted 5 years ago

“Easy to understand and good price xx”

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Posted 5 years ago

That's great to see, Jacqueline. Thank you for the lovely review 😊 The Hedgehog Team 🦔

Posted 5 years ago

“Matt was very helpful and professional with sorting out my query.”

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Posted 5 years ago

This is so wonderful to see! We will make sure Matt receives this great feedback 💪Thanks for the 5 stars too. The Hedgehog Team 🦔

Posted 5 years ago

“Quick easy quote and completion”

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Posted 5 years ago

Perfect! Thanks for the review, and welcome to Hedgehog 🦔

Posted 5 years ago

“Good customer service”

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Posted 5 years ago

Thank you for the review & the 5 stars! 🎉 The Hedgehog Team 🦔

Posted 5 years ago

“Very friendly and helpful team!!”

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Posted 5 years ago

That's wonderful to hear, Umair! The customer service team is very happy to receive this feedback 💪 The Hedgehog Team 🦔

Posted 5 years ago

“Easy customer service, changed car mid policy without issue & got a refund too”

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Posted 5 years ago

We're very happy to read you had an easy experience changing your car on the policy. A refund is always nice too! Thanks for the 5 stars, Elizabeth ⭐⭐⭐⭐⭐ The Hedgehog Team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews