Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My hedgehog insurance purchase was very easy and quick I’m very happy with hedgehog Thank You Mr H seera”

Helpful Report

Posted 5 years ago

Hi Harbinder, Thank you for your kind words. We are so pleased that you are a happy customer! The team at Hedgehog

Posted 5 years ago

“Good price and quick response to any queries”

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Posted 5 years ago

Thanks for the 5-stars! It's always great for us to hear that we are quick to reply to queries! The team at Hedgehog

Posted 5 years ago

“Straight forward insurance purchase at a good price.”

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Posted 5 years ago

Hey Paul, So glad everything was straightforward for you. Thanks for leaving the review. The team at Hedgehog

Posted 5 years ago

“Straight forward forms and easy to complete”

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Posted 5 years ago

Hey Mark, That's what we like to hear! Thanks for the excellent review :) The team at Hedgehog

Posted 5 years ago

“So far been very happy with the process.”

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Posted 5 years ago

Hey Reena, Thanks, we love to hear from happy customers! The team at Hedgehog

Posted 5 years ago

“Efficient, clear and straight forward. To top it all, competitively priced.”

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Posted 5 years ago

Hey Ali, Thanks for the excellent comments. We are so pleased we were competitive for you. The team at Hedgehog

Posted 5 years ago

“Very good.”

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Posted 5 years ago

Thanks for the excellent review, Graeme. We're pleased you're happy! The team at Hedgehog

Posted 5 years ago

“Happy With the service And good customer services”

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Posted 5 years ago

Hi Emma, Thanks for leaving us such a great review! It's great to see you are happy with the service. The team at Hedgehog

Posted 5 years ago

“Picked up from comparison site, good price and easy to purchase on line.”

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Posted 5 years ago

Thanks for leaving a five-star review! We're glad to hear we were competitive for you :) The team at Hedgehog

Posted 5 years ago

“This is an online service I know. However I would still like the ability to talk to someone if needed to ensure all documents are correct”

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Posted 5 years ago

Hi Jacie, Thanks for the review! We are here to talk if you need us. Our live chat agents are available in seconds Monday - Friday 9am - 5:30pm. Speaking via live chat saves you the lengthy phone calls and being put on hold! Click here if you'd like to talk to us https://lc.chat/now/10180442/ We hope this helps. The team at Hedgehog

Posted 5 years ago

“Very easy to navigate your web page and very happy with the customer service so far”

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Posted 5 years ago

Hi Mathew, That is great news! Thanks for the excellent review. The team at Hedgehog

Posted 5 years ago

“Quick and simple process. I’ve been able to complete the process at my convenience and no hassle.”

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Posted 5 years ago

HI Catriona, Thanks for the excellent words. We are so pleased to see everything was quick and simple for you. The team at Hedgehog

Posted 5 years ago

“Very good experience - made a minor error in my application for insurance and it turned out to be no hassle and free of charge to rectify - very satisfied customer.”

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Posted 5 years ago

We are glad that you are a satisfied customer :D Thanks for leaving us an excellent review! The team at Hedgehog

Posted 5 years ago

“Great stuff - thanks!”

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Posted 5 years ago

Thanks for the awesome review! We are glad you are happy with your insurance. The team at Hedgehog

Posted 5 years ago

“Very pleased with my insurance policy”

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Posted 5 years ago

Thanks for the kind words, Gary! We really appreciate it. :) The team at Hedgehog

Posted 5 years ago

“Great service”

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Posted 5 years ago

Hi Shakeeb, Thanks for the excellent review! The team at Hedgehog :)

Posted 5 years ago

“Very easy to join up with insurance company no problems what so ever the only down fall is if you need to talk to customer service you can but only between 9am and 5pm. Wish they had longer hours to help with matters”

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Posted 5 years ago

Hi Michael, Thanks for the 5-stars! We are sorry you are unhappy with our customer service opening hours. You are able to leave us an email out of hours help@hedgehoginsurance.com but the quickest way to speak with us would be through live chat between 9-5:30 Monday - Friday. Rest assured, if you ever needed to make a claim, our claimline is open 24x7. Hope this helps. The team at Hedgehog :)

Posted 5 years ago

“Very prompt service.”

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Posted 5 years ago

Thanks for the excellent 5-start review! We are glad the service was quick. The team at Hedgehog :)

Posted 5 years ago

“Was a fantastic help”

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Posted 5 years ago

Hi Stuart, Thanks for the 5 star review. Your kind words will be passed onto our Customer Service team! The team at Hedgehog

Posted 5 years ago

“easy to access”

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Posted 5 years ago

Thanks for the excellent review! We are pleased to see that Hedgehog was easy for you. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews