Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really straight forward”

Helpful Report

Posted 5 years ago

Hi Amy, Thank you for the review. We really appreciate the kind comments. The team at Hedgehog

Posted 5 years ago

“Really good interaction with Hedgehog so far but very early days. Easy to obtain a quote, good access to documents and account. Online response has been great. Hopefully there won’t be any need to make any claims but information on this is also clearly provided. All going well, I aim to renew my policy next year (hopefully with a reduction in premiums if no claims made). Thanks Hedgehog team”

Helpful Report

Posted 5 years ago

Hi Thomas, Thank you for the fantastic review! We are so pleased to read that we were able to respond quickly and everything has been good for you so far. Your feedback is much appreciated. The team at Hedgehog

Posted 5 years ago

“Was easy to follow, just would be nice to be able to speak to someone on the phone”

Helpful Report

Posted 5 years ago

Hi Kayleigh, Thanks for leaving us the review. Our customer service team are available in seconds over on our livechat Monday - Friday 9:00am - 5:30pm, we promise this is quicker than being on hold! The team at Hedgehog

Posted 5 years ago

“Very good 👍👍👍👍”

Helpful Report

Posted 5 years ago

Hi Narpel, Thanks for the great review! The team at Hedgehog

Posted 5 years ago

“Very easy and straight forward!”

Helpful Report

Posted 5 years ago

Hi Alex Thanks for leaving us five stars! It's great for us to read everything was easy for you. The team at Hedgehog

Posted 5 years ago

“Very good !”

Helpful Report

Posted 5 years ago

Hi Paulo, Thanks for the excellent 5-stars! The team at Hedgehog

Posted 5 years ago

“Good cheap prices good communication”

Helpful Report

Posted 5 years ago

Hi Gemma, Thanks for the great review. It's awesome for us to see everything was good for you. The team at Hedgehog

Posted 5 years ago

“Everything is clear and straightforward, easy access to all the documents, hassle-free service, fair price, helpful and friendly team! What more can you ask for?”

Helpful Report

Posted 5 years ago

Hi Zhelyazko, What a fantastic review to read. We are so pleased everything was great for you. Thanks for leaving the feedback. The team at Hedgehog

Posted 5 years ago

“All very straightforward.”

Helpful Report

Posted 5 years ago

Thanks for the excellent review! We are so glad you found everything straight forward. The team at Hedgehog

Posted 5 years ago

“Very simple and easy to do”

Helpful Report

Posted 5 years ago

Thanks for the review Kayleigh. It's great for us to hear everything was simple. The team at Hedgehog

Posted 5 years ago

“Quick and easy. Very user friendly website”

Helpful Report

Posted 5 years ago

Hi Calum, Thank you for the feedback regarding our website. We really appreciate it. The team at Hedgehog

Posted 5 years ago

“No customer service. You have to agree to next years automatic payment before you can take this years insurance.”

Helpful Report

Posted 5 years ago

Thank you for leaving us a review. From looking at our system, we can't see that you've tried to make contact with us. Please be aware that our customer service agents will respond in seconds over on our website. Our opening hours are Monday - Friday 9am - 5:30pm. We hope this helps. The team at Hedgehog

Posted 5 years ago

“Not had a chance to see how they perform yet as just purchased it. Always tricky with no phone numbers to ask questions, took a while to get an answer re something on the quote via online customer service.. Competitive price, hoping all will be fine if I need to claim.”

Helpful Report

Posted 5 years ago

Hi Jane, We don't offer telephone support but you can speak to one of our customer service agents 9am - 5:30pm Monday - Friday. They will respond in seconds, and it is a lot quicker than being on hold we promise. We have a 24x7 claimslines if you were ever in the unfortunate position that you needed to claim. Hope this helps. The team at Hedgehog

Posted 5 years ago

“Value for money at such short notice”

Helpful Report

Posted 5 years ago

Hi Michael, We're so pleased we were able to offer you a competitive price at short notice. Thanks for the 5-stars! The team at Hedgehog

Posted 5 years ago

“Very quick response and situation dealt with very quickly”

Helpful Report

Posted 5 years ago

Hi Elisa, We are glad that you received a prompt response from our team. Thanks for leaving the excellent review. The team at Hedgehog

Posted 5 years ago

“Simple easy instructions very impressed buy online experience.also very fair insurance quote thankyou”

Helpful Report

Posted 5 years ago

Hi Scott, We are so glad you've enjoyed the online experience. Thanks for leaving us the great review. The team at Hedgehog

Posted 5 years ago

“Struggled at first to get into the basket to pay with all the add ons... But got there eventually without adding anything else.”

Helpful Report

Posted 5 years ago

Hi Opal, Sorry to hear your initial struggles, we're glad everything was fine in the end. Thanks for the review. The team at Hedgehog

Posted 5 years ago

“Very Good, Quick and Simple.”

Helpful Report

Posted 5 years ago

Thanks for the five stars! We are glad everything was quick and simple for you. The team at Hedgehog

Posted 5 years ago

“Nice quick easy simple process! Exactly how it should be.”

Helpful Report

Posted 5 years ago

Hi Emma, We are glad you like our simple processes! Thanks for the great review. The team at Hedgehog

Posted 5 years ago

“Straight forward and good prices. Hightly recommended.”

Helpful Report

Posted 5 years ago

Thank you for the excellent 5-star review. We are so pleased you would recommend us. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews