Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to apply prices competitive”

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Posted 5 years ago

Hi Pamela, Awesome to hear we were competitive for you! The team at Hedgehog

Posted 5 years ago

“I had an issue with a first instalment being taken twice but this was sorted out immediately.”

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Posted 5 years ago

Thank you for the fantastic 5* review! Apologies that your instalment was taken twice but we are pleased to see that your issue was resolved immediately! The team at Hedgehog

Posted 5 years ago

“Just an answer to a simple question, which was satisfactory. As mentioned by a previous reviewer, best to ask for review at the end on the insurance itself.”

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Posted 5 years ago

Hey Andy, Thank you for your review! Our aim is to listen to our customers feedback so we can continuously improve the purchasing experience on our website and through our customer service agents. The team at Hedgehog

Posted 5 years ago

“Website easy to use other than that I have not started using the actual service yet”

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Posted 5 years ago

Hi Elaine, Thanks for the review. We really appreciate the feedback regarding our website being easy to use! The team at Hedgehog

Posted 5 years ago

“Found to be very helpful and problem was sorted in minutes.. Very pleased with service.. 10/10. .”

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Posted 5 years ago

Hey Kevin, It's fantastic to hear your problem was sorted in minutes and a 10/10! We will be sure to pass on your kind words to our customer service team. Thanks for the great review and enjoy the rest of your day! The team at Hedgehog

Posted 5 years ago

“Good communications and product so far. Although fortunately not fully tested.”

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Posted 5 years ago

It's great to hear that you think our products and communications are good! Thank you for the great review. The team at Hedgehog

Posted 5 years ago

“Very easy to use and set up.”

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Posted 5 years ago

Thank you for the excellent review! We are so glad you found Hedgehog easy to use and set up. The team at Hedgehog

Posted 5 years ago

“I have only been with Hedgehog one day. Better you ask for a review at the end on the insurance.”

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Posted 5 years ago

Hi Darren, we really appreciate the feedback. We will take your comments on board regarding the reviews. Thank you! The team at Hedgehog

Posted 5 years ago

“Best price for inclusive options”

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Posted 5 years ago

Thank you for the great review. It's always amazing to hear that we were the most competitive for you! The team at Hedgehog

Posted 5 years ago

“Very straightforward website and service. Quick and accurate responses on the web chat.”

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Posted 5 years ago

Hey, we really appreciate your kind review. That is lovely to hear, thank you very much! The team at Hedgehog

Posted 5 years ago

“So far so good...Customer service advisor was fantastic on the web Chat.... website is easy to use Just couldn't find the phone number and advisor on web chat advised it's all online but this survey has an option of telephone contact!!!!”

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Posted 5 years ago

Hi Saffra, Thank you for the 5* review, we are so pleased to hear our advisor was fantastic! That is correct, we don't offer telephone support for customer service related queries. You can contact us through livechat, email or use our helpful FAQ section on our website. Our reviews are powered by reviews.io who have a telephone for queries relating to them, but not Hedgehog directly. The team at Hedgehog

Posted 5 years ago

“Provided all the information needed efficiently.”

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Posted 5 years ago

Hi Iram, Great news that we were able to provide all the information you needed. Thank you for the kind 5-star review. The team at Hedgehog

Posted 5 years ago

“Matthew was very helpful at sorting a problem out”

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Posted 5 years ago

Thank you for your review, William. Delighted to hear Matthew was able to sort out your problem. We will be sure to pass the compliments on to him! The team at Hedgehog

Posted 5 years ago

“Good value for money.”

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Posted 5 years ago

Hey Sarah, Excellent to see that your policy from us was good value for money. Thanks for the review and enjoy your weekend! The team at Hedgehog

Posted 5 years ago

“Found via confused.com. Very easy process. Gave me what I want for car insurance and were the cheapest.”

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Posted 5 years ago

Hey, thanks for the great review. We are delighted to see that you found it an easy process and we were the most competitive! The team at Hedgehog

Posted 5 years ago

“Easy to use”

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Posted 5 years ago

Hey Jonathan, Thanks for reviewing us. It is brilliant to hear that your experience was easy! Enjoy your weekend. The team at Hedgehog.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi Victoria, We really appreciate your excellent 5* review and we are glad to hear you are satisfied with our service! The team at Hedgehog

Posted 5 years ago

“Great quote for car insurance, great service.”

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Posted 5 years ago

Hey, Thank you for the great review! We really appreciate the positive feedback and we are glad you received great service! The team at Hedgehog

Posted 5 years ago

“Very easy to you. By far the cheapest quote and easy to add extras as required. Would definitely use again and recommend to others”

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Posted 5 years ago

Hi Danielle, Thank you for the excellent review! We are pleased to hear that our price was competitive and you would definitely recommend us to others! The team at Hedgehog

Posted 5 years ago

“website not very user friendly when it comes to making any changes.”

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Posted 5 years ago

Thank you for the feedback. We're sorry that you didn't find our website to be user-friendly. We will take your comments on board to help us improve our website. We hope you have a nice day. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews