Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues!”

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Posted 5 years ago

Thank you so much for the 5 star review!! We do all we can to ensure our customers have the best experience possible 😃 The Hedgehog team 🦔

Posted 5 years ago

“Super easy”

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Posted 5 years ago

Yay! Thank you for the 5 stars George ⭐⭐⭐⭐⭐ We aim to make everything as easy as possible for our policyholders, this is so great to hear 😁 The Hedgehog Team 🦔

Posted 5 years ago

“Was good price compared to other companies”

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Posted 5 years ago

Thank you for the review Karen 😊 That is really great to hear. The Hedgehog Team 🦔

Posted 5 years ago

“Excellent service Had a problem with an address change and used Live chat The representative made enquiries and sorted it out As a result I am continuing with my car insurance policy”

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Posted 5 years ago

Thank you so much for such a brilliant review 😁 Our Live Chat team will be thrilled to hear you found the service excellent and that you will be continuing with your policy as a result. The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy amendments via live chat”

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Posted 5 years ago

Thank you so much for your 5-star review ⭐⭐⭐⭐⭐ We are so glad to hear you have found our Live Chat service quick and easy, our Live Chat agents work incredibly hard to make sure your experience is as quick and easy as possible 😁 The Hedgehog Team 🦔

Posted 5 years ago

“Why would you need to go anywhere else, Hedgehog saved me £££ against my renewal quote, easy sign-up and activation the perfect policy for me.”

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Posted 5 years ago

WOW! Thank you so much for the amazing review Paul 😍 We pride ourselves on our excellent customer experience, and to know you have found your perfect policy in us is very rewarding for everyone here at Hedgehog 😀 Welcome to the Hedgehog family 🦔

Posted 5 years ago

“At the moment every has seemed very smooth and easy so far!”

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Posted 5 years ago

Thank you for taking the time to leave us this lovely review Stuart. We are so happy to see you are finding everything smooth and easy so far 😁 What could we improve upon to get that extra star? Please let us know 😉 The Hedgehog Team 🦔

Posted 5 years ago

“Very good service. Thanks”

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Posted 5 years ago

Thank you so much for taking the time to leave this review 😀 It's our pleasure, we pride ourselves on delivering the very best customer service 💪 The Hedgehog Team 🦔

Posted 5 years ago

“This is the first time I have use a company like this, it will remain to be seen how they do. If and when needed? Then signing up process was ok so far..”

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Posted 5 years ago

Thank you so much for the review William 😊 We are so glad you are giving us a try, we can assure you that we are always here if you need us and our priority is always our policyholders. The Hedgehog Team 🦔

Posted 5 years ago

“Cheapest I found price goes up daily would recommend buying on the day”

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Posted 5 years ago

Thank you so much for the 5-star review ⭐ We are so glad you have chosen to join us here at Hedgehog 😊 The Hedgehog Team 🦔

Posted 5 years ago

“Very quick and easy to get insured. Many thanks.”

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Posted 5 years ago

Thank you so much for the 5-star review Megan ⭐⭐⭐⭐⭐ We are so happy to hear you found it quick and easy to get insured 😀 A warm welcome from everyone here at Hedgehog. The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

Thanks for the great review Emma 😀 We aim to make our website and service as quick and easy to use as humanly possible. The Hedgehog Team 🦔

Posted 5 years ago

“Matt the person I had chat with was fantastic he was really helpful and made things so easy if I could give him 10 out of 10 I would”

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Posted 5 years ago

What a fantastic review - thank you, David!! Shall we add the extra 5 stars here? ⭐⭐⭐⭐⭐ We're really happy that Matt has demonstrated to you exactly what our customer service team are all about. We will always aim to make things as simple as possible, and help in whatever way we can. 😃 The Hedgehog team 🦔

Posted 5 years ago

“Good easy quote”

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Posted 5 years ago

Thanks for the 5 stars Antonia!!⭐⭐⭐⭐⭐ We're so happy you found the quoting process easy, we want to keep everything as simple, and user friendly as possible! The Hedgehog team 🦔

Posted 5 years ago

“good they dealt with my problem quickly but would have preferred to talk via phone call”

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Posted 5 years ago

Thank you so much for the review, Tracey! And 4 stars...so close!⭐ Our Live Chat agents are very efficient, and will always resolve any unexpected issue as quickly as possible. Our customer service team are very experienced, and we know that we are capable of resolving any query via Live Chat - you can even save the chat to refer back to later! The Hedgehog team 🦔

Posted 5 years ago

“Very helpful and quick at sorting my issue out”

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Posted 5 years ago

Thank you so much for the great review!!😃 We always aim to resolve any unexpected issues as quickly as possible, and a helpful customer service team is all part of insuring with Hedgehog! Fantastic to hear you've had such a good experience. The Hedgehog team 🦔

Posted 5 years ago

“Quick easy to understand”

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Posted 5 years ago

Thanks for the 5 star review, John!! 👏 We're so happy you found our service quick and easy, that's exactly what we want to see. The Hedgehog team 🦔

Posted 5 years ago

“I got policy and I dednt send me a documents!”

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Posted 5 years ago

Thanks for the review! We're really proud to be a paperless company 🌳 , so all policy documents are located on a secure, online account. It' really quick and easy to log into, and if you do ever need a hard copy, you can save and print them as you'd like! The Hedgehog team 🦔

Posted 5 years ago

“Good, very easy and efficient. Didn’t have to give evidence of ncd.”

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Posted 5 years ago

Thank you so much for the review, Hollie!! It's great to see you had such an easy experience with us, if we can automatch the number of NCD years you've claimed to have, with the number of years found on the database, we will!! The Hedgehog team 🦔

Posted 5 years ago

“Confused.com placed Hedgehog cheapest car insurance for me! Their website was easy to use and their "Add ons" were cost effective and easy to look at. Having taken a policy with them I found the follow up emails and their website were quick, simple and useful. I look forward to their quote next year...”

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Posted 5 years ago

What an amazing review - thank you, David! ⭐⭐⭐⭐⭐ Our live pricing means we are always offering the best possible price at that time, and we can only agree that our optional extras are very cost effective! We want to make sure everything on your policy is exactly how it should be, so our follow up emails are a great reminder 😃 Again, thank you! The Hedgehog team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews