Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and straight forward”

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Posted 5 years ago

Wonderful 🏃‍♂️💨 Thanks, Russell. Welcome to Hedgehog 🦔

Posted 5 years ago

“I found it was quite easy”

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Posted 5 years ago

We're glad you found it easy, Deborah! Thank you for the 5 stars 🌟 Welcome to Hedgehog 🦔

Posted 5 years ago

“Really easy and simple. Great price”

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Posted 5 years ago

Yes, Laura! 👌 We're glad you found it easy to purchase with us, and the price was great too ✔ The Hedgehog Team 🦔

Posted 5 years ago

“Very easy to arrange cover and well priced too”

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Posted 5 years ago

Perfect! ⭐⭐⭐⭐⭐ Welcome to Hedgehog, Robert 🦔

Posted 5 years ago

“It is my first time using Hedghog car insurance and I found it easy to use the website thank you.”

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Posted 5 years ago

Wonderful, Stephanie! Thanks for the lovely review 💪 Welcome to Hedgehog 🦔

Posted 5 years ago

“Not clear - no clear prize add ons from initial quote”

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Posted 5 years ago

Thanks for the review, Martin. We really appreciate your feedback! Once you're on our website, we like to make it easy to choose which add-ons you do/don't want ✔ This includes an overview of what the add-ons include and the prices 📑 You can always edit your quote & add-ons at the checkout too. We'll be in touch with you directly, to find out exactly what wasn't made clear and how you feel we could improve. Welcome to Hedgehog 🦔

Posted 5 years ago

Hello Martin, it would be good to understand further what you felt was not clear. We've emailed but yet to hear a response. Regards, The Hedgehog Team

Posted 5 years ago

“Process was simple and smooth, thanks”

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Posted 5 years ago

Thank you, Nicholas! We really appreciate your review, and it's a bonus to know the process worked well for you 😁 Welcome to Hedgehog 🦔

Posted 5 years ago

“Very good price and good call center.”

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Posted 5 years ago

Thanks for the review, Tariq! 😃 We're so pleased you got a really great price from us. We're able to offer such competitive prices due to the money saved by not operating a call centre, we use Live Chat to deal with all customer service queries, which means you will receive an instant response from a Live Chat agent! The Hedgehog team 🦔

Posted 5 years ago

“Easy website to use”

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Posted 5 years ago

Thanks for the review, Christine!! ⭐⭐⭐⭐⭐ We're so glad you found our website as user friendly as we intend it to be! The Hedgehog team 🦔

Posted 5 years ago

“I was switching over my insurance and the girl I spoke to was really helpful great insurance and just a small fee”

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Posted 5 years ago

Thank you so much for the great review!! 😃 All of our customer service agents are as helpful as possible, so it's fantastic to see you thought so too! The Hedgehog team 🦔

Posted 5 years ago

“Great service so far and easy process. Tanks!”

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Posted 5 years ago

Thanks for the review, Nathan! ⭐⭐⭐⭐⭐ We're really pleased to see you've had such a great experience with us so far, we will certainly continue that way! The Hedgehog team 🦔

Posted 5 years ago

“Brilliant service and extremely helpful. Definitely 5 stars from me today! Got back to me within minutes, Nicole answered all my questions fully without leaving me waiting for an eternity. Would definitely use this service again.”

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Posted 5 years ago

Thank you so much for a fantastic review! ⭐⭐⭐⭐⭐ Nicole will be thrilled to see that your found her so helpful - our customer service team really are amazing at what they do! And the benefits of Live Chat - instant response! The Hedgehog team 🦔

Posted 5 years ago

“Polite and helpful online chat, didn't have to wait long to 'speak' to someone.”

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Posted 5 years ago

Thanks for the review, Allison! 😃 Our customer service agents are as polite and helpful as possible, they really do care about helping our customers quickly and efficiently! The Hedgehog team 🦔

Posted 5 years ago

“Very easy online to set up my insurance... some great benefits included which is why I switched from my other insurer... and at a great price”

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Posted 5 years ago

Thanks for such a great review, Simon! ⭐⭐⭐⭐⭐ It's great to see you've found our service as user friendly as we intend it to be! We're so pleased we've been able to give you such a great price for your insurance 😃 The Hedgehog team 🦔

Posted 5 years ago

“Easy to sort out. Good deal. Thank you”

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Posted 5 years ago

Thanks for the review, Antonia! 😃 We're so pleased you've had such a great experience with us! The Hedgehog team 🦔

Posted 5 years ago

“I found it easy and wS cheeo”

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Posted 5 years ago

Thanks for the review, Darren! 😃 There's no reason for us to complicate things so we're so pleased you found our service easy! The Hedgehog team 🦔

Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

Thanks for the review, Mathu! ⭐⭐⭐⭐⭐ Quick and easy - what more could you ask for?! The Hedgehog team 🦔

Posted 5 years ago

“I was very happy with the live chat service I got.”

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Posted 5 years ago

Thanks for the review! 😃 That's brilliant to see. Our Live Chat agents really are as helpful as they can possibly be, we're really glad you've experienced this! The Hedgehog team 🦔

Posted 5 years ago

“Brilliant, efficient and incredibly easy to use. Fantastic price and customer service, thanks Hedgehog. This is the way of the future!”

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Posted 5 years ago

Thanks for such a great review, Sarah! ⭐⭐⭐⭐⭐ That really is fantastic to see. We make all aspects of our service as user friendly as possible so it's great to see you found it so easy to use along with such a fantastic price! As for our customer service, that speaks for itself! 😃 The Hedgehog team 🦔

Posted 5 years ago

“Useful live chat to have upload documents verified quickly. Many thanks!”

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Posted 5 years ago

Thanks for the review, Dahlia! 😃 Our Live Chat agents can approve your no claims discount immediately, so you have peace of mind that it's sorted, there and then! The Hedgehog team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews