Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality package I hope if I have an accident they live up to expectation. Hopefully I won’t find out.”

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Posted 5 years ago

Hi Samuel, Thank you for the excellent review! Rest assured, we are always here if you were to ever need our help. The team at Hedgehog

Posted 5 years ago

“Good service”

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Posted 5 years ago

It's great to hear you received great service from us, Beth. Thank you for the fantastic five-star review. The team at Hedgehog

Posted 5 years ago

“Everything was easy very good service”

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Posted 5 years ago

Hi Darren, It is great to hear that everything was easy for you. Thanks for leaving us such a great review! The team at Hedgehog

Posted 5 years ago

“Very easy .quick .great customer service”

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Posted 5 years ago

Hi Stephen, Thanks for the excellent review! We are so pleased you received great customer service. The team at Hedgehog

Posted 5 years ago

“Very easy and satisfying process. Would definitely recommend.”

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Posted 5 years ago

Hi Crispin, That's fantastic news that you would definitely recommend us. Thanks for the excellent review! The team at Hedgehog

Posted 5 years ago

“No problems or issues, nice and straight forward.”

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Posted 5 years ago

Hi Julie, It's great to hear that there were no issues! Thanks for the excellent review, we really appreciate it. The team at Hedgehog

Posted 5 years ago

“Very simple process, efficient!”

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Posted 5 years ago

Thanks for the excellent review, Steven. It is great to hear that you found our process simple and efficient! The team at Hedgehog

Posted 5 years ago

“excellent!!!!!!!!!!!!!”

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Posted 5 years ago

Hey John, Thanks for the review! We really appreciate it and the 5* rating! The team at Hedgehog

Posted 5 years ago

“it his great”

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Posted 5 years ago

Hi Anthony, Thank you for the positive feedback! The team at Hedgehog

Posted 5 years ago

“Changed registration number of car online. Easy to use website”

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Posted 5 years ago

Hi Ben, Thank you for the awesome review! We are so pleased to hear that the website was easy to use. The team at Hedgehog

Posted 5 years ago

“Have sent an email to my new insurer regarding no claims bonuse and received no reply. A week later I get another email for NCB, again sending another email. Again no reply. Not ideal first correspondence from my new insurer”

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Posted 5 years ago

Hey, We are really sorry to hear about your expereince. The quickest way to speak with us is via our Livechat agents through the website. Our live chat agents reply in seconds, and they are available Monday - Friday 9:00am - 17:30pm. We hope this helps. The team at Hedgehog

Posted 5 years ago

“Made life easy cheap quote”

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Posted 5 years ago

Hi Neil, We are so pleased to hear we made your life easy and we were competitive! Thanks for the 5* review. The team at Hedgehog

Posted 5 years ago

“sorted out my problems today. Which I found hard at first to do as I am new on computers, but found it easy to follow the right steps to have a chat with on line with louis thank. you.”

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Posted 5 years ago

Hi Lee, Thank you for the excellent 5-star review. We are so pleased to hear Louis was able to sort out your problems, your kind words will be passed onto him! The team at Hedgehog

Posted 5 years ago

“Found the whole process from start to finish quite easy to do and understand..”

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Posted 5 years ago

It's great to hear you found the whole process easy, Raymond! Thank you for the excellent review. The team at Hedgehog

Posted 5 years ago

“It was a very easy and straight forward experience when purchasing my car insurance.”

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Posted 5 years ago

Hi Charlotte, Thank you for letting us know your experience was easy and straight forward! The team at Hedgehog

Posted 5 years ago

“Unable to contact customer service so all issues and queries outstanding. Very stressful.”

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Posted 5 years ago

Hey, Our Virtual Assistant is available 24/7 and our live chat agents will respond in seconds through our website. If you could please contact us through our live chat (Monday-Friday 9am-5:30pm ), or if it is out of hours e-mail us at help@hedgehoginsurance.com. We would really like to resolve this for you as soon as possible. We hope to hear from you soon. The team at Hedgehog

Posted 5 years ago

“Great company so fer”

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Posted 5 years ago

Hi Matthew, Thank you for the excellent 5-star review. Awesome to hear you think we are a great company! The team at Hedgehog

Posted 5 years ago

Hi Matthew, We really appreciate the excellent review! Thank you. The team at Hedgehog

Posted 5 years ago

“DID WHAT I NEEDED IN QUICK TIME AND SAVED MONEY”

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Posted 5 years ago

Hey Trevor, Excellent to hear that we were able to save you money! Thanks for the 5-star review. The team at Hedgehog

Posted 5 years ago

“Very good............”

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Posted 5 years ago

Thank you for the excellent review, Jason! We really appreciate it. The team at Hedgehog

Posted 5 years ago

“Site easy to navigate and no hidden charges”

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Posted 5 years ago

Hey, thanks for the excellent 5-star review. We are pleased to hear that our site was easy to navigate. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews