Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly customer support person, Gemma, who I was put into contact with once the chat bot couldn't resolve my issue. Gemma quickly pointed me in the right direction and my issue was resolved in under 5 minutes.”

Helpful Report

Posted 5 years ago

Hi Iain, Thanks for the great review, we'll be sure to pass those lovely comments on to Gemma, she'll be really pleased to hear them! Thanks The Hedgehog Team

Posted 5 years ago

“Despite no phone line, useful chat service”

Helpful Report

Posted 5 years ago

Hello Thank you for the review, we're glad you found the chat useful. We don't have a call centre so that we can pass those fantastic savings on to you, our customer :) The team at Hedgehog

Posted 5 years ago

“I needed to change my address on a new policy and they did it in minutes of being on the web chat. Great service. Hastings took hours when I moved last year and charged me.”

Helpful Report

Posted 5 years ago

Thank you for the great feedback Andrew, we'll pass this onto the Service Centre - they'll really appreciate the comments. Regards, Team Hedgehog 🦔

Posted 5 years ago

“Easy to purchase. Marc was very helpful on the online chat. Answered all my questions and doubts. Great service. Great experience overall.”

Helpful Report

Posted 5 years ago

Hello Sanjay, thank you for the feedback we'll make sure Marc sees your comments. Thanks for the 5 stars ⭐⭐⭐⭐⭐ Regards Team Hedgehog 🦔

Posted 5 years ago

“Quick and easy, simple to get quotes and buy.”

Helpful Report

Posted 5 years ago

Exactly what we want to hear, thank you very much. Happy driving! Regards Team Hedgehog 🦔

Posted 5 years ago

“It was easy and simple”

Helpful Report

Posted 5 years ago

Hi, great to hear it was simple to get cover arranged. Thanks for the review 👍 Team 🦔

Posted 5 years ago

“The team are so accommodating and helped out in every way possible”

Helpful Report

Posted 5 years ago

Hi Lynda, that's lovely to hear. Thanks for taking the time today to leave your review. The team at Hedgehog

Posted 5 years ago

“amazimg and very cheap quote thanks”

Helpful Report

Posted 5 years ago

Thank you Mark, good to hear that we were competitively priced for you. Have a great day! The team at Hedgehog

Posted 5 years ago

“It was the easiest car insurance l have done yet very good and l love the price”

Helpful Report

Posted 5 years ago

Excellent feedback, thank you. It's great to hear that you're a very happy customer 😃👌 The team at Hedgehog

Posted 5 years ago

“Very easy to use website very helpful.”

Helpful Report

Posted 5 years ago

Hi Michael, thank you for your 5-star review. It's great to hear that your online experience was straightforward and that you found the website helpful. The team at Hedgehog

Posted 5 years ago

“Excellent easy to understand website.”

Helpful Report

Posted 5 years ago

Awesome, great to hear. Thanks for the 5-star review! The team at Hedgehog

Posted 5 years ago

“Very simple to use much better than a previous insurer”

Helpful Report

Posted 5 years ago

Thank you Gemma and welcome to Hedgehog! 🦔 It's great to hear that you found the online process nice and simple. The team at Hedgehog

Posted 5 years ago

“really easy, straightforward and all electronic. Really good price too”

Helpful Report

Posted 5 years ago

Hi Kay, thank you for your positive feedback. It's really nice to hear that you've found our online process so simple - plus a good price too always helps 😉 Have a great day! The team at Hedgehog

Posted 5 years ago

“Good policy”

Helpful Report

Posted 5 years ago

...Good customer! Thank you for the 5-star review 😃 The team at Hedgehog

Posted 5 years ago

“Very good”

Helpful Report

Posted 5 years ago

Thanks for the 5-star review Alin! The team at Hedgehog

Posted 5 years ago

“Quick and easy to use”

Helpful Report

Posted 5 years ago

Thank you, Peter. We're happy to hear all was straightforward for you. The team at Hedgehog

Posted 5 years ago

“Great insurance company, you can’t go wrong. Straight forward they reply very fast very impressed. Will recommend more people..👌”

Helpful Report

Posted 5 years ago

Wow great feedback Bilal, thanks so much 😃🙏 Have a great day! The team at Hedgehog

Posted 5 years ago

“So far it's a good experience and the online portal is great compared to others I've used.”

Helpful Report

Posted 5 years ago

Hi Adrian, Thanks for your positive feedback on your experience and our functionality, we'll pass it onto the wider team. Have a great day. The team at Hedgehog

Posted 5 years ago

“Nice and easy as it should be”

Helpful Report

Posted 5 years ago

Thanks for your 5-star review Andrew, great to hear your feedback. The team at Hedgehog.

Posted 5 years ago

“So easy to sign up and an easy site to navigate!”

Helpful Report

Posted 5 years ago

Hello and thank you for leaving your review, it's great to hear your positive experience. Have a great day. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews