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Hello Baby Reviews

4.4 Rating 3,382 Reviews
85 %
of reviewers recommend Hello Baby
4.4
Based on 3,382 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read Hello Baby Reviews
Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
The toy was delivered promptly
Helpful Report
Posted 7 years ago
Fast, professional and courteous service
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Posted 7 years ago
I have never used Hello Baby before but would again and recommend. Really quick dispatch and delivery. Product was well protected. My little girl will love her Afternoon Tea Set. Im sure she will be serving sandwiches and scones most of Christmas Day! :)
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Posted 7 years ago
Got the Buttonbag knitting gift as a Christmas present for a child. I'm sure she will love it as she has just started knitting with her mom. Delivery and service was excellent. Product arrived as described. :)
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Posted 7 years ago
I am satisfied of my order, nice product and fast shipment but most of all great customer service!
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Posted 7 years ago
Sadly my order arrived with a damaged box. I emailed to see what the solutions were and was told as they felt the damage was only minor they would not offer a refund or exchange. I emailed back and received no answer. A shame as it was for a gift and it looks second hand.
Helpful Report
Posted 7 years ago
We are very sorry that you were not completely satisfied with the item. From the photo you sent, the corner damage of the outer box was very minor and did not affect the items inside so it was not something that we could claim back from the shipping company. We try and go that extra mile for our customers when an item is obviously damaged or goes missing and I am sorry that in this case we felt that the problem did not warrant the cost to return and replace.
Posted 7 years ago
Fast and easy purchase, well packaged item. I would happily use them again.
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Posted 7 years ago
I had to contact Hello Baby regarding an order I had made and my enquiry was dealt very promptly and was made to feel that my order was very important to them. My order arrived within 2 days and was well packaged and the goods were made to a high quality. Would definitely recommend Hello Baby.
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Posted 7 years ago
Excellent pre-sale communication, and extremely fast (next day!) delivery!
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Posted 7 years ago
The product is absolutely brilliant High quality and I can use it for pram and the car seat! Our baby absolutely loves it! Thank you Hello Baby
Hello Baby 5 star review on 25th October 2017
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Posted 7 years ago
Product as described - fast delivery - good communication
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Posted 7 years ago
Hello, your parcel came today and looks cute. I bought it for my grandson but as he is 21 months will need to wait till he is a little older although his mother gives him stickers to keep him quiet in church, but I will be interested to see what other products you sell. He likes trying to colour in a colouring book although it is just scribble but gives his mother some piece when she is trying to cook.
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Posted 7 years ago
Cinderella horse and carriage which was beautiful arrived with horse damaged. No problem for them, they sent me another horse. Will definitely deal with them again.
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Posted 7 years ago
Great service. Quick and well priced.
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Posted 7 years ago
thankyou lovely sheepskin for my frist grandchild had one for my sons long time ago and was the same.thankyou again will shop with you again all the best .
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Posted 7 years ago
Hadn't used this company before and hadn't herd of them either. Really good service. Item I ordered was dispatched Within a couple of days of ordering and I knew when and what time to expect it. Will definitely be using again and recommending tinny friends
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Posted 7 years ago
Good price and quick shipping. Thanks very much
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Posted 7 years ago
Purchased nappy bag is awesome quality and I appreciate quick delivery. Thank you.
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Posted 7 years ago
Order came promptly, exactly what I ordered
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Posted 7 years ago
I was looking for the Safety 1st Swivel Bath Chair and Hello Baby delivered!!!! It was priced great and it was delivered a week earlier than expected!!!
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Posted 7 years ago
Hello Baby is rated 4.4 based on 3,382 reviews