Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have still not received my cup holder!?”

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Posted 2 years ago

“Shipped to Canada without a problem....thank you”

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Posted 2 years ago

“Your company was prompt and my order came quickly. However I was not at all happy with the product. See my comment below.”

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Posted 2 years ago

“Not used this product yet but delivery was quick and correct unlike the first 2 purchases of this item from other retailers.”

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Posted 2 years ago

“There was an issue with my original order and the team sent out a new package with an extra gift. Thank you”

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Posted 2 years ago

“Product twice the price of elsewhere & an inferior product (incorrect brand sent).”

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Posted 2 years ago

“Item is in very good condition. Quick delivery.”

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Posted 2 years ago

“Easy to deal with.”

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Posted 2 years ago

“Simple little device that works.”

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Posted 2 years ago

“Two excellent presents for my new grand-daughter. They arrived promptly and excellent quality”

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Posted 2 years ago

Hello Christine, Thank you for your positive feedback; it is much appreciated! Kind regards The Hello Baby Team

Posted 2 years ago

“The orders I placed were delivered quickly and were exactly as described. However I had to return an item in November (it was my mistake) and I was still waiting for my refund (it is now January). There was no one manning the phone so I was been unable to speak to anyone about this to have the issue resolved promptly. I found this very disappointing and frustrating. I sent an email and got a response the following day. I have now received my refund.”

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Posted 2 years ago

“Great experience ordering from Hello Baby”

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Posted 3 years ago

Hello Meg, I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Kind regards Hello Baby

Posted 2 years ago

“The stuffed Fennec Fox has adorable details and is soft to the touch. Kids love cuddling up while reading!”

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Posted 3 years ago

Hello Tammy! We really appreciate you taking the time to share your feedback on this product. Our little Fennec Fox is certainly one of our favorites! Kind regards The Hello Baby Team

Posted 2 years ago

“Fun product, arrived timely!”

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Posted 3 years ago

Hello Donna, We really appreciate you taking the time to share your experience with us! Kind regards The Hello Baby Team

Posted 2 years ago

“Very happy with my purchases from Hello Baby. I was so excited with all the Peter Rabbit options they offered. I will be buying from Hello Baby again and highly recommend it to anyone especially Peter Rabbit fans like me! From the US to the UK thank you! :)”

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Posted 3 years ago

Hello Carolyn, Thank you for the kind words! It always makes our day to hear that people like you enjoy our products! I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Kind regards Hello Baby

Posted 2 years ago

“Lovely item! Bought to have when the family are staying.”

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Posted 3 years ago

“Jigsaw arrived promptly”

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Posted 3 years ago

“Very happy with the delivery 👍”

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Posted 3 years ago

“The service was excellent & the quality of the baby toys are so beautiful. Shall definitely be ordering again .”

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Posted 3 years ago

Hello! We appreciate the time you took to share your feedback. Kind regards The Hello Baby Team

Posted 2 years ago

“Je suis toujours en attente de réception de ma commande passée le 02/11/2021 nous sommes le 09/12/21. Malgré le problème de livraison une solution a été trouvé et mon achat entièrement remboursé sans délai. Cette société à été très compréhensive et a fait preuve de professionnalisme. Je recommande. Et je referai des achats sur site. Merci.”

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Posted 3 years ago

Bonjour Nelly, Merci de partager vos commentaires avec nous. Il est difficile pour nous d'entendre que vous avez eu une expérience négative, car nous faisons toujours de notre mieux pour fournir à nos clients le meilleur support possible. Malheureusement, votre article a été perdu pendant le transport. Nous essayons de travailler avec des coursiers pour limiter les effets, mais malheureusement, il y a des circonstances indépendantes de notre volonté avec les envois internationaux. Je vous suis cependant très reconnaissant de votre compréhension et de votre patience ! Bien cordialement L'équipe Hello Baby

Posted 2 years ago

Hello Baby is rated 4.4 based on 3,382 reviews