Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my order as it has been delivered to a wrong address”

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Posted 2 years ago

“Ordered a squirrel toy. Its Fantastic quality and so life like”

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Posted 2 years ago

“Great hand puppets”

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Posted 2 years ago

“Very efficient. Received the parcel promptly”

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Posted 2 years ago

“Ordered and paid for next day as it was a birthday present, arrived a day late”

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Posted 2 years ago

“I’m not happy with my order. Because I never received it. I send email about the problem. But they only told me to check with my neighbors and the post office,bc they don’t have a tracking number and they can’t help me. I did everything and email you back explaining that the item was never delivered and the return my money. But no one have contact me about this issue.”

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Posted 2 years ago

“Punctual and efficient”

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Posted 2 years ago

“I had bought 2 items with needing urgent assistance and Leo was fantastic and courteous in helping me with my order. They arrived on time and no fuss. I will definitely be buying from the Hello baby team again! Thank you :) Nancy Sydney, Australia”

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Posted 2 years ago

“It was v easy to order from Hello Baby, they were the only company to have the Nuby teether I wanted. It was a v good price and delivery was v fast. I definitely recommend them.”

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Posted 2 years ago

“Easy website to use. The parcel arrived within three days of ordering and the toy was very well packaged. No problems at all, thank you!”

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Posted 2 years ago

“Reasonable price with good products.”

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Posted 2 years ago

“Hello,service was very fast an got as advertised”

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Posted 2 years ago

“Damaged goods arrived (goods packed only in cardboard for international shipping seems irresponsible). Hello Baby offered a partial refund but then sent less refund than previously offered. When I queried this they asked how much I expected?! Just such a waste of time and slow, incompetent customer service.”

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Posted 2 years ago

Hello Sarah, We are sorry for the confusion when it came to resolving your issue - we can see there was a miscaluclation regarding your refund due to conversion rates. if you would kindly follow up and get back to us with an answer to our customer service agent's question, we will cover the correct cost of the refund with an additional discount to make up for the inconvenience this may have caused you. Kind regards, The Hello Baby Team

Posted 2 years ago

“J'aimerais avoir un étiquette de renvoie pour le colis s'il vous plaît, étiquette poste Canada pleas kimy_257@hotmail.com”

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Posted 2 years ago

“Great service and speedy delivery. Got exactly what I wanted”

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Posted 2 years ago

“Pregunté al servicio de atención online si el peluche musical que quería comprar traía la música de la nana de Brahms u otra cosa (porque no quería en ningún caso la nana de Brahms, que me vuelve loca). Me dijeron que traía una música original, que no era esa. Compré el peluche y descubri que era la nana de Brahms. El peluche en si está bien, pero la música no la voy a poder usar nunca.”

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Posted 2 years ago

“Thanks for the great service and high quality product.”

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Posted 2 years ago

“Le produit était très bon. L'emballage n'était pas assez sûr.”

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Posted 2 years ago

“Arrived super late. eg. 10 working days after was stated the latest day it would arrive. Need to update delivery times, No good if you have a time frame to work to for a gift!”

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Posted 2 years ago

“I was very impressed and grateful Hello Baby not only had the Sophie set I had been looking for and could not find anywhere else, but it was less expensive and did not cost an arm and a leg for international shipping! Would definitely shop here again!”

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Posted 2 years ago

Hello Baby is rated 4.4 based on 3,382 reviews