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Hello Baby Reviews

4.4 Rating 3,383 Reviews
94 %
of reviewers recommend Hello Baby
4.4
Based on 3,383 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read Hello Baby Reviews

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
I was happy with the good prices, affordable shipping and it was delivered in a timely manner. I was not happy the item was not packed in a proper box and arrived with the toy box inside completely crushed. Luckily the toy is fine but it doesn’t look like a very nice gift now that the box is all crushed.
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Posted 2 years ago
Still waiting for my order as it has been delivered to a wrong address
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Posted 2 years ago
Ordered a squirrel toy. Its Fantastic quality and so life like
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Posted 2 years ago
Great hand puppets
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Posted 2 years ago
Very efficient. Received the parcel promptly
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Posted 2 years ago
Ordered and paid for next day as it was a birthday present, arrived a day late
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Posted 2 years ago
I’m not happy with my order. Because I never received it. I send email about the problem. But they only told me to check with my neighbors and the post office,bc they don’t have a tracking number and they can’t help me. I did everything and email you back explaining that the item was never delivered and the return my money. But no one have contact me about this issue.
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Posted 2 years ago
Punctual and efficient
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Posted 2 years ago
I had bought 2 items with needing urgent assistance and Leo was fantastic and courteous in helping me with my order. They arrived on time and no fuss. I will definitely be buying from the Hello baby team again! Thank you :) Nancy Sydney, Australia
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Posted 2 years ago
It was v easy to order from Hello Baby, they were the only company to have the Nuby teether I wanted. It was a v good price and delivery was v fast. I definitely recommend them.
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Posted 2 years ago
Easy website to use. The parcel arrived within three days of ordering and the toy was very well packaged. No problems at all, thank you!
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Posted 2 years ago
Reasonable price with good products.
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Posted 2 years ago
Hello,service was very fast an got as advertised
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Posted 2 years ago
Damaged goods arrived (goods packed only in cardboard for international shipping seems irresponsible). Hello Baby offered a partial refund but then sent less refund than previously offered. When I queried this they asked how much I expected?! Just such a waste of time and slow, incompetent customer service.
Helpful Report
Posted 2 years ago
Hello Sarah, We are sorry for the confusion when it came to resolving your issue - we can see there was a miscaluclation regarding your refund due to conversion rates. if you would kindly follow up and get back to us with an answer to our customer service agent's question, we will cover the correct cost of the refund with an additional discount to make up for the inconvenience this may have caused you. Kind regards, The Hello Baby Team
Posted 2 years ago
J'aimerais avoir un étiquette de renvoie pour le colis s'il vous plaît, étiquette poste Canada pleas kimy_257@hotmail.com
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Posted 2 years ago
Great service and speedy delivery. Got exactly what I wanted
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Posted 2 years ago
Pregunté al servicio de atención online si el peluche musical que quería comprar traía la música de la nana de Brahms u otra cosa (porque no quería en ningún caso la nana de Brahms, que me vuelve loca). Me dijeron que traía una música original, que no era esa. Compré el peluche y descubri que era la nana de Brahms. El peluche en si está bien, pero la música no la voy a poder usar nunca.
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Posted 2 years ago
Thanks for the great service and high quality product.
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Posted 2 years ago
Le produit était très bon. L'emballage n'était pas assez sûr.
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Posted 2 years ago
Arrived super late. eg. 10 working days after was stated the latest day it would arrive. Need to update delivery times, No good if you have a time frame to work to for a gift!
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Posted 2 years ago
Hello Baby is rated 4.4 based on 3,383 reviews