Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

Write Your review

Tell us how Hello Baby made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed a £615 order on September 5th. No idea when it’s supposed to arrive, zero response from Hello Baby. The telephone number does not work and there is no live chat. I would NOT put your money with this company as clearly there is zero customer service and perhaps I’ve been scammed. The review questions below do not apply given you don’t respond to ANY communication whatsoever. All the questions relate to a delivered item”

Helpful Report

Posted 3 years ago

“Thrilled to bits ,grandson loved his gruffalo so much. Great delivery sensibly packaged..really pleased”

Helpful Report

Posted 3 years ago

“lovely puppet , well made and fast delivery ! Will buy from you guys again ! thansk a lot from Canada ! Gaby”

Helpful Report

Posted 3 years ago

“The product arrived damaged and I’m still waiting for a resolution”

Helpful Report

Posted 3 years ago

Hello. I am terribly sorry you received a damaged product. I can see from our records we have sent you a replacement. Please contact customer service if there is anything else we can help with. Kind regards, Hello Baby Team

Posted 3 years ago

“Lovely product and delivered quickly”

Helpful Report

Posted 3 years ago

“Perfect from start to finish - Would highly recommend this company!! Great product, Great service, super fast delivery:-)) Thank you.”

Helpful Report

Posted 3 years ago

“I am very satisfied with the order, everything went correctly and was delivered verry quickly. grt”

Hello Baby 5 star review on 15th September 2021

Helpful Report

Posted 3 years ago

“It was the most beautiful, realistic and delightful toy. Words cannot express how happy I was to receive it.”

Helpful Report

Posted 3 years ago

“Very nice product, thanks”

Helpful Report

Posted 3 years ago

“Excellent price and fast delivery.”

Helpful Report

Posted 3 years ago

“I ordered a special therapy cup for my daughter weeks ago. I haven't received it nor have a received a response when I contacted the company for a tracking number to see if I could figure out where my package is. Pretty disappointing.”

Helpful Report

Posted 3 years ago

Sorry, unfortunately the delivery network has been under considerable strain due to current events, including Covid, delays and interruptions that occur. We try to work with couriers to limit the effects, but some circumstances are beyond our control. We apologize for any inconvenience this has caused.

Posted 3 years ago

“Fast delivery and lovely products, would recommend :)”

Helpful Report

Posted 3 years ago

“I can’t comment as yet on the performance of our purchase as it’s a Christmas gift but it did arrive on time in packaging that was a little worse for wear but still good. Will look forward to seeing my grandson’s face whilst jumping on his trampoline.”

Helpful Report

Posted 3 years ago

“Beautiful Paddington Bear. It was shipped well and quickly to France. I am satisfied and will probably keep it for myself. Francis”

Helpful Report

Posted 3 years ago

“I ordered Pooh Bear from Australia to be delivered to my 79 year old sister Annie in UK, who suffers with dementia.....and she LOVES it....so thankyou very much... Jen Geddes-Davies Australia”

Helpful Report

Posted 3 years ago

“Top service 👌”

Helpful Report

Posted 3 years ago

“Perfect service and fast shipping”

Helpful Report

Posted 3 years ago

“I still haven’t received my product.”

Helpful Report

Posted 3 years ago

“Excellent service. Very prompt delivery with accurate customer service notifications.”

Helpful Report

Posted 3 years ago

“Really pleased with how quickly my order was processed and turned up. Easy efficient ordering service. Would definitely recommend.”

Helpful Report

Posted 3 years ago

Hello Baby is rated 4.4 based on 3,382 reviews