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Hello Baby Reviews

4.4 Rating 3,382 Reviews
85 %
of reviewers recommend Hello Baby
4.4
Based on 3,382 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read Hello Baby Reviews
Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
Thank you I received my police/fire station
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Posted 4 years ago
Have not received the watch yet
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Posted 4 years ago
Klappbar funktion geht ein bissen schwer aber sonst passt.
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Posted 4 years ago
Competitive prices. Excellent service and quick delivery.
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Posted 4 years ago
I am very unhappy with my purchase as it arrived damaged. I emailed "Hello Baby" about my concern and still haven't received a reply. Very bad after sales service. Stay away!!!
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Posted 4 years ago
The shipment still hasn't arrived. Affordable prices though.
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Posted 4 years ago
Lovely doll, quick delivery, thank you
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Posted 4 years ago
Efficient service.
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Posted 4 years ago
Really pleased with the product and great service
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Posted 4 years ago
Very fast delivery. Very happy with the service.
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Posted 4 years ago
Perfect, so cute bird!
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Posted 4 years ago
Very Good thanks
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Posted 4 years ago
Just received my parcel .. so excited as they were for my daughter .. the quality was excellent as was a bit unsure what to expect as coming from overseas but didn’t take long at all.
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Posted 4 years ago
Ordered from them the 3rd of august and got a confirmation email with ETA 5 working days (international shipping within Europe). Contacted them a week later since I still hadn't have my order delivered and got informed that the new ETA was 30 working days "due to Corona" (which they should have known when I ordered since this was in August when Corona had been going on for several months). I contacted them again on the 14th of September asking why I still hadn't received my order or heard anything from them. Got an answer to my email "your return has been received by the warehouse, all refunds will be processed back to your original payment method". No more explanation or attempt to make it up to me. I will definitely not order anything from them. Neither would I recommend anyone else to do so.
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Posted 4 years ago
Hello, I'm really sorry we weren't able to fulfill this order for you. Unfortunately, your order was returned to sender after a failed delivery attempt, it is not yet clear why the delivery was unsuccessful. Please accept our sincere apologies for all the inconvenience caused. Regards, Jamie
Posted 4 years ago
Loved the car seat
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Posted 4 years ago
The package arrived in perfect condition, but it was left at our doorstep. I was not very happy about that. Update: After I reported this, Hello Baby informed me they have lodged a complaint with the courier service.
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Posted 4 years ago
Hello, Sorry to hear your order was left outside. We'll be starting an investigation with couriers to avoid this from happening in the future. Please note that we don't have any control over the delivery once the order has been handed to the couriers. Kind regards, The Hello Baby Team
Posted 4 years ago
Very quick service
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Posted 4 years ago
delivery was ontimw
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Posted 4 years ago
This is a lovely toy it was easy to order delivered quickly and great quality Thank you
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Posted 4 years ago
Buggy arrived in 2 days to Ireland (although I did pay for express two day delivery). Arrived in perfect condition well packed. Local retail shop said this color had a 2 month wait for stock, but I got it in 2 days from hello baby. Would use this online shop again
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Posted 4 years ago
Hello Baby is rated 4.4 based on 3,382 reviews