Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for the Balance bike.”

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Posted 5 years ago

“Service fiable et très rapide.”

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Posted 5 years ago

“Hola buenos días. No hemos recibido ningún paquete. Gracias”

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Posted 5 years ago

“Item didn't arrive yet. My daughter is waiting for her toy every day. We are in Ireland.”

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Posted 5 years ago

“excellent service! I bought a pram for my daughter who lives in the countryside in County Armagh. and it got there in such good time. Thank you!”

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Posted 5 years ago

“Thank for a great service the teddy is just beautiful and so cute and very well made I’m giving it as a gift so thank you I’m very happy with my order”

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Posted 5 years ago

“Thank you such a good service, very pleased with my product and the free postage was great!!!”

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Posted 5 years ago

“Excellent service and delivery”

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Posted 5 years ago

“Very prompt delivery & item as described”

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Posted 5 years ago

“Overall quality of the product is great. Although there appeared to be a small manufacturing fault the customer service was outstanding and sent new replacement parts immediately. Would definitely buy from them again”

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Posted 5 years ago

“really high quality products”

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Posted 5 years ago

“Quick shipping, perfect product. Highly recommended !”

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Posted 5 years ago

“Excellent service and very prompt delivery.”

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Posted 5 years ago

“Received my order today. Thank you”

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Posted 5 years ago

“It was great! I would like to use this online site again!”

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Posted 5 years ago

“We ordered crib sheets from Hello Baby to fit our SnuzPod bedside crib, as the description states that they fit all Snuzpod bedside crib mattresses. This is not true, as I found out later when I tried them on our mattress (with and without a mattress pad, and also based on Amazon reviews)--the sheets are way too loose and baggy, which is a hazard for a sleeping infant. As we live in the states, returning the sheets would cost as much as the refund itself, so I requested a refund from Hello Baby for both the sheets and the cost of shipping if I were to return the sheets (normally the buyer must pay for return shipping). Given that Hello Baby sold me sheets that could be a hazard for sleeping infants, I did not think this was an unreasonable request. More than two weeks after my initial request and numerous emails with the customer service rep, including photo evidence of the baggy sheets, I was told that while Hello Baby will follow up with the manufacturer, they will not provide a refund for the shipping. If this were merely an issue of I didn't like the sheets or some other cosmetic concern, I can understand this stance, but given that they are selling a product with false advertising that could harm a baby and are not taking responsibility for this, I am disappointed in the service I received. They apologized for "not being able to help me further," which is ridiculous because they could easily reimburse me for the shipping costs. Will not be using them again.”

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Posted 5 years ago

“Polecam. Szybka przesyłka. Maskotka przepiękna!”

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Posted 5 years ago

“Je suis contente de mon achat, livraison rapide et service client qui répond rapidement par mail aux questions”

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Posted 5 years ago

“Item I wanted was cheapest I could find including free delivery. Item arrived well packaged within a reasonable time, would order again from the company.”

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Posted 5 years ago

“Hi! I have not received the Munchkin Miracle cup. I bought it 28.october.”

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Posted 5 years ago

Hello Baby is rated 4.4 based on 3,382 reviews