Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quick delivery. Just a shame having to return the item as it’s ludicrously expensive for what it is! Not Hello Baby’s fault!”

Helpful Report

Posted 3 years ago

“I was really pleased with my purchase, it was exactly what I was looking for. Unfortunately the chair developed a fault however Ashley was very efficient and resolved this for me satisfactorily.”

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Posted 3 years ago

“The bath seat is warped and does not sit straight. The packaging around it was nothing more than a plastic bag. When we received it, there were tears all over and the chair had black scuff marks. Not impressed. I have reported this to customer service with no response.”

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Posted 3 years ago

“I still have NOT received the dog”

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Posted 3 years ago

“The Childs Plastic Vacuum is overpriced to say the least,i expected a better quality Product for having paid £39.95 for a child's toy,made in China none other than a cheap copy.”

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Posted 3 years ago

“I would write a review but this product has NOT been delivered! I’m still waiting! Not impressed so far.”

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Posted 3 years ago

“Items arrived quickly, Quality of the children's guitar very poor.”

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Posted 3 years ago

“Two main parts of my pet gate are broken. Very disappointed”

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Posted 3 years ago

“Poor, company asking for a review on an item not yet received! Ordered Wednesday and paid £6.99 for 24hr tracked delivery. The following Tuesday it is apparently out for delivery. I’m sure the item will be fine when it arrives!”

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Posted 3 years ago

“Couldn’t recommend hello baby enough. Ordered a bad quality wooden garage from another company that I had to send back. Ordered one from hello baby at very reasonable price and it came the next day, great quality, my son loves it, thank you.”

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Posted 3 years ago

“Very happy 😊”

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Posted 3 years ago

“Have this company shut down?? It says temporarily closed on their website. I see so many others having issues recently, what can we do about this?? Waiting 4 weeks on an order to Ireland. Emailed last week as there has been no tracking and no reply now I see all these similar problems! Glad I only ordered something small but I want my money back!!!”

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Posted 3 years ago

“Fast delivery, item as described. My son is very happy with his cuddly penguin.”

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Posted 3 years ago

“Really quick delivery, fast reliable and competitive prices!”

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Posted 3 years ago

“fast delivery, but missing screw to fix the bassinet hood. complaint email sent the day of reception, a response from customer service 1 week after asking me for photos !!! screw bought from me and carrycot mounted so no action on the part of the after-sales service. I do not recommend.”

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Posted 3 years ago

“I ordered on the 21st of August and still didn’t receive my package. Because of that I could not give my present at the babyshower I was invited. So I can’t say anything about the product.”

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Posted 3 years ago

“Have yet to receive the product I purchased”

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Posted 3 years ago

“Terrible customer service, charged for premium courier service but sent via royal mail and didn't arrive in time. Customer service has been poor”

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Posted 3 years ago

“Very good communication and service great product”

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Posted 3 years ago

“The BOSCH copy small child Hover is certainly not worth the £35 l paid for it,plus £5 postage. Made in China poor Plastic material, a RIP off to say the least. I could not recommend this toy hover to anyone, it's worth no more than £10, which should include Postage. Hello Baby, you mean Hello RIP Off.”

Helpful Report

Posted 3 years ago

Hello Baby is rated 4.4 based on 3,382 reviews