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Hello Baby Reviews

4.4 Rating 3,384 Reviews
94 %
of reviewers recommend Hello Baby
4.4
Based on 3,384 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Hello Baby Reviews

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
Excellent service. Very prompt delivery with accurate customer service notifications.
Helpful Report
Posted 3 years ago
Really pleased with how quickly my order was processed and turned up. Easy efficient ordering service. Would definitely recommend.
Helpful Report
Posted 3 years ago
Excellent service, quick delivery. Just a shame having to return the item as it’s ludicrously expensive for what it is! Not Hello Baby’s fault!
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Posted 3 years ago
I was really pleased with my purchase, it was exactly what I was looking for. Unfortunately the chair developed a fault however Ashley was very efficient and resolved this for me satisfactorily.
Helpful Report
Posted 3 years ago
The bath seat is warped and does not sit straight. The packaging around it was nothing more than a plastic bag. When we received it, there were tears all over and the chair had black scuff marks. Not impressed. I have reported this to customer service with no response.
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Posted 3 years ago
I still have NOT received the dog
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Posted 3 years ago
The Childs Plastic Vacuum is overpriced to say the least,i expected a better quality Product for having paid £39.95 for a child's toy,made in China none other than a cheap copy.
Helpful Report
Posted 3 years ago
I would write a review but this product has NOT been delivered! I’m still waiting! Not impressed so far.
Helpful Report
Posted 3 years ago
Items arrived quickly, Quality of the children's guitar very poor.
Helpful Report
Posted 3 years ago
Two main parts of my pet gate are broken. Very disappointed
Helpful Report
Posted 3 years ago
Poor, company asking for a review on an item not yet received! Ordered Wednesday and paid £6.99 for 24hr tracked delivery. The following Tuesday it is apparently out for delivery. I’m sure the item will be fine when it arrives!
Helpful Report
Posted 3 years ago
Couldn’t recommend hello baby enough. Ordered a bad quality wooden garage from another company that I had to send back. Ordered one from hello baby at very reasonable price and it came the next day, great quality, my son loves it, thank you.
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Posted 3 years ago
Very happy 😊
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Posted 3 years ago
Have this company shut down?? It says temporarily closed on their website. I see so many others having issues recently, what can we do about this?? Waiting 4 weeks on an order to Ireland. Emailed last week as there has been no tracking and no reply now I see all these similar problems! Glad I only ordered something small but I want my money back!!!
Helpful Report
Posted 3 years ago
Fast delivery, item as described. My son is very happy with his cuddly penguin.
Helpful Report
Posted 3 years ago
Really quick delivery, fast reliable and competitive prices!
Helpful Report
Posted 3 years ago
fast delivery, but missing screw to fix the bassinet hood. complaint email sent the day of reception, a response from customer service 1 week after asking me for photos !!! screw bought from me and carrycot mounted so no action on the part of the after-sales service. I do not recommend.
Helpful Report
Posted 3 years ago
I ordered on the 21st of August and still didn’t receive my package. Because of that I could not give my present at the babyshower I was invited. So I can’t say anything about the product.
Helpful Report
Posted 3 years ago
Have yet to receive the product I purchased
Helpful Report
Posted 3 years ago
Terrible customer service, charged for premium courier service but sent via royal mail and didn't arrive in time. Customer service has been poor
Helpful Report
Posted 3 years ago
Hello Baby is rated 4.4 based on 3,384 reviews