Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took forever for the item to arrive and when it did the packaging was so damaged. It was meant to be a gift for someone but it was so damaged I couldn’t use it.”

Helpful Report

Posted 3 years ago

Good Morning, We are sorry to hear you have not had a great experience with us this time around. Have you been in contact to try and resolve this issue? I can see on the system that a resend was not sent. Did you not request that this be looked into? Regards The Hello Baby Team

Posted 3 years ago

“Arrived quickly and in perfect condition. Very good price. One happy customer.”

Helpful Report

Posted 3 years ago

Good Afternoon, We value your feedback. Thanks for taking the time to post this! We really appreciate it. Kind regards The Hello Baby Team

Posted 3 years ago

“Fast efficient delivery with updates-great product, perfect for snuggling”

Helpful Report

Posted 3 years ago

Good Afternoon Maeve, Thank you so much for taking the time to send this! Everyone here at Hello Baby loves to know that our customers enjoy what we do! Kind regards The Hello Baby Team

Posted 3 years ago

“Fast, efficient service. Good price. Not yet tested as birthday gift next month.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for your feedback! Perhaps you could update us once the birthday has occurred? Kind regards The Hello Baby Team

Posted 3 years ago

“The Sophie Giraffe Comforter was a beautiful present for my sisters new grandson. It was particularly well received by young George. His approval is all that counts really isn’t it. Thank you. 🙂”

Helpful Report

Posted 3 years ago

Good Morning, On behalf of us all at Hello Baby I would like to thank you for sharing this great review about our store! We are thrilled that you and George enjoyed your experience with our Sophie the Giraffe product. Kind regards Dre Hello Baby

Posted 3 years ago

“Product as good quality as competitors- but far more affordable price. Postage brilliant...would definitely use company again”

Helpful Report

Posted 3 years ago

Good Morning Diane, Thank you so much for your review. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Kind regards Dre Hello Baby

Posted 3 years ago

“Fast shipping to the USA. I’m very satisfied with my items and my purchase. Would purchase again from hello baby!”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. Kind regards Dre Hello Baby

Posted 3 years ago

“Excellent service, goods are very good quality, a very satisfied customer”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for your message and for your feedback! Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Kind regards Dre Hello Baby

Posted 3 years ago

“Quick delivery, good product, competitive prices”

Helpful Report

Posted 3 years ago

Good Morning Sara, We're happy to see that you had a 5-Star experience at Hello Baby. Thanks for sharing! Kind regards The Hello Baby Team

Posted 3 years ago

“Item never arrived. No response to my email”

Helpful Report

Posted 3 years ago

Good Morning Chantelle, Can you please contact a member of the team who will be happy to help. We apologise, but unfortunately we have not received your message. Sometimes mail likes to stray into the junk mail! We would like to resolve any issue you may being having with your order. Kind regards Dre Hello Baby

Posted 3 years ago

“Have not received product yet so cannot review sorry”

Helpful Report

Posted 3 years ago

“I'm thrilled with my remote control train!!!!! I live in NewZealand and was expecting it to take some time to get here but it arrived super fast! top marks!”

Helpful Report

Posted 3 years ago

Good Morning or in your case Evening Karen! Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Stars as we strive to provide just that for all our customers. Kind regards The Hello Baby Team

Posted 3 years ago

“Excellent. Quality is amazing. Shipping was really quick.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you do much for your feedback! From all of us here. The Hello Baby Team

Posted 3 years ago

“Très bon site et beaucoup moins cher qu’en France!”

Helpful Report

Posted 3 years ago

Bonjour Lea, Merci Beaucoup! Nous vous remercions pour votre retour. Sincères amitiés

Posted 3 years ago

“Great product. Exactly how it was described. My granddaughter will love it. Suggest the products be wrapped in weatherproof wrapping as the box was in poor condition when it arrived and the delivery left it outside on a wet day. Luckily I was home otherwise the bear would have been soaked and ruined.”

Helpful Report

Posted 3 years ago

Good Morning Gail, Sometimes, we don’t know what we need to improve on until it’s pointed out! Thank you for your detailed feedback. I will pass this over to our packing team to ensure incidents such as this do not occur in the future. We are sure your granddaughter will love her new bear. Kind regards The Hello Baby Team

Posted 3 years ago

“This is a great activity toy/table for baby. Keeps him entertained for a long time, although he’s only 4 months. So his legs don’t touch the bottom properly but he’ll grow into it. Great toys attached to the table and I love how’s it’s not too bold in colours so it looks nice in our lounge. Only downside is the little window, where it can be fiddly to clean.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for your message and feedback! We are very happy to hear that your little one is enjoying his activity table. Maybe you could send us a video of this tricky window? Kind regards Dre Hello Baby

Posted 3 years ago

“Speedy delivery. Very happy with product purchased”

Helpful Report

Posted 3 years ago

Good Morning Kelly, We are very happy to hear your are happy with your product! Thank you for your message and for your feedback. Kind regards Dre Hello Baby

Posted 3 years ago

“Great 👍 👍👍👍👍”

Helpful Report

Posted 3 years ago

Good Afternnon, Thank you for your feedback! From all of us here at Hello Baby. Kind regards

Posted 3 years ago

“Bought two first birthday gifts. A wooden pull along elephant and a shape sorter bird box. Package arrived quickly, toys were lovely & good quality. Would happily order again. Thanks”

Helpful Report

Posted 3 years ago

Good Morning, Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve and it’s always rewarding to hear kind words. We love that you would order from us again! Many thanks Hello Baby Team

Posted 3 years ago

“Yes my Granddaughter loves this Doll”

Helpful Report

Posted 3 years ago

Good Afternoon Elaine, We are so happy to hear that your Granddaughter loves her new doll! Thank you for your message and feedback. Kind regards Hello Baby Team

Posted 3 years ago

Hello Baby is rated 4.4 based on 3,382 reviews