Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service. Thank you for bucking the trend by providing sending my order out quickly and carefully. It arrived within a couple of days with no fuss. Marvellous!”

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Posted 3 years ago

“This is a gift for my grandson, so it is unopened at the moment but it looks fab and I know he will love it.... Good price and very quick delivery.”

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Posted 3 years ago

“Very happy with service. Will definitely use again. Can’t wait for my granddaughter to see her Brio advent calendar”

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Posted 3 years ago

“Item arrived early and well packaged. Can't review it as it is for a gift.”

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Posted 3 years ago

“Parcel arrived promptly and well packaged.”

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Posted 3 years ago

“Top delivery,the Doll 100% same as in the Picture”

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Posted 3 years ago

“Super throughput the whole process : kept informed , delivered in stated slot time , great product at reasonable price . Excellent .”

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Posted 3 years ago

Hello! We are very happy that you took the time to leave us this wonderful review. We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you again for your kind words. The Hello Baby Team

Posted 3 years ago

“Product in excellent condition. Fast delivery despite from England to Germany. I couldn't be happier. Thanks a lot.”

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Posted 3 years ago

“Le gros écureuil est tout mignon. Je l'adore”

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Posted 3 years ago

Bonne après-midi, Merci pour votre avis! Nous aimons aussi cet écureuil! Merci beaucoup Dre Hello Baby

Posted 3 years ago

“Ordered Sophie le giraffe gift set for my baby as a gift when he bornes in January, no problems with the delivery or the product.”

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Posted 3 years ago

Thank you so much for your feedback! We value your opinion and its makes us all here at Hello Baby very happy to hear you have had such a great experience with us. Many thanks The Hello Baby Team

Posted 3 years ago

“Quick delivery. Product ad described!”

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Posted 3 years ago

Good Afternoon, We value your feedback. Thanks for taking the time to post this! We really appreciate it. Kind regards The Hello Baby Team

Posted 3 years ago

“Prompt delivery no problems.”

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Posted 3 years ago

Thank you very much for your feedback! From the Hello Baby Team

Posted 3 years ago

“Slow response which is only by email, which is frustrating when you have received such poor quality products. Eventually got resolved but still waiting for my refund.”

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Posted 3 years ago

“The website was easy to use, there was an error with the discount code I emailed them this was sorted promptly and I was refunded the discount amount. One of the boxes got lost in transit so i only had half a baby set of drawers I informed them this took a little time to resolve as they had to track down the courier but it was I got the other half and there customer care team was fab to me specially mention to Ashley and Andie”

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Posted 3 years ago

“I rate it with one star as I ordered sunglasses for my baby on 20.09.21 and I still haven't received it. On the yard almost November and I still don't have it. Please be aware that they take money and don't send the order to you.”

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Posted 3 years ago

Good Morning Elena, We are sorry to hear you have not been in receipt of your order. Unfortunately it was dispatched on 21/09/2021 on an untracked international shipment. The health and safety of all our team members is our number one priority. Recently, procedures and policies have been put into place as a result of COVID-19 that results in slower handling time. We appreciate your patience while we keep our warehouse and couriers safe. You were advised to allow some extra time for your order to arrive as we have been advised by our shipping partners that delays can take up to 25 working days on international shipments. I can tell you that your order is 28 working days overdue and therefore we would consider this to be past the estimated ETA. We would advise that next time you place an order that you select the TRACKED service at the checkout. However if the delayed ETA has surpassed we would then look into investigating this for you. We have many options and solutions. Perhaps you could contact our customer service who will be more than happy to help. Regards The Hello Baby Team

Posted 3 years ago

“Fast delivery, easy to use website and good communication”

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Posted 3 years ago

Thank you for taking the time to provide us with this feedback! Kind regards Hello Baby

Posted 3 years ago

“Very efficient service was very good”

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Posted 3 years ago

Good Afternoon, We value your feedback. Thanks for taking the time to post this! We really appreciate it. Kind regards The Hello Baby Team

Posted 3 years ago

“Very quick & efficient service , would of liked it in a box as delivery was in a plastic bag , saving on packaging I guess , would use again though , thanks”

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Posted 3 years ago

Good Afternoon Marilyne, Just to be clear, we are always trying to improve, so the criticism is welcome! We also would like to thank you for your suggestions. We have been supplying these products in bags over the past couple of months to indeed save on packaging, however your suggestion has been noted and we will look into this for you. Thank you for taking the time to provide some really useful feedback! Kind regards Dre Hello Baby

Posted 3 years ago

“Exactly what I needed to replace a beloved toy & sent swiftly. Many thanks.”

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Posted 3 years ago

Good Morning Hannah, Thank you for your lovely feedback! It makes us so happy to hear we were able to replace a much loved toy. Kind regards Dre Hello Baby

Posted 3 years ago

“Had such a great variety of a product I was struggling to find elsewhere and at a much bettwr price. Quick and safe international delivery too at a great price!”

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Posted 3 years ago

Good Afternoon Danielle, Thank you so much for your feedback! We value your opinion and its makes us all here at Hello Baby very happy to hear you have had such a great experience with us. Many thanks The Hello Baby Team

Posted 3 years ago

Hello Baby is rated 4.4 based on 3,382 reviews