Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service and value”

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Posted 6 years ago

“Ordered a blue handle on a nappy pail and received a green one!”

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Posted 6 years ago

“So pleased with everything from service to quality of item. Will visit again”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Wondering when our parcel was due to arrive, i tried to phone three times. Your number was disconnected. Very disappointed. Began to wonder whether the parcel was actually going to arrive. Thank goodness it did. Item lovely, thank you. I think you need a phone.”

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Posted 6 years ago

Hi, Thank you for your feedback. We switched to a new provider and we have had some issues with our phone system recently. We are working hard on fixing the issue. In case this happens again you can also reach us at customerservice@hellobabydirect.com and on our website chat where we can instantly answer your queries. Sorry about the inconvinience caused and we hope that otherwise you are happy with your purchase. Kind Regards, The Hello Baby Team

Posted 6 years ago

“Very friendly and quick delivery x”

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Posted 6 years ago

“Very happy with the product and service.”

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Posted 6 years ago

“Very faat delivery and the best price available for this seat. Great seat aswell. 👍”

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Posted 6 years ago

“No complaints at all! Great pricing, excellent quality product, free and fast delivery.”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“Fast delivery and it came well packed will deffinanlty be ordering from here again.”

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Posted 6 years ago

“It’s a long waiting for a response email. Once I send a email to your company, I had to wait a whole day for the response. And also my stuffs are easy to ship and it takes 4-5 days for me to get it. And something wrong in the procedure. I hope your company could make it better in the future like in the hurry case, I would like to have your response more efficiently. Such as now I have some problem for the return. And according to your company police. I have to wait until this weekend to clarify my invoice again.”

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Posted 6 years ago

Dear Lok Yin Charlotte, During this time of the year we are dealing with an increased number of orders therefore there will be some delays when getting back to our customers unfortunately. Sorry about the inconvenience caused, we'll aim to reply faster in the future.

Posted 6 years ago

“Not used it yet but still very pleased we are just the grandparents”

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Posted 6 years ago

“Excellent service and quality of goods.”

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Posted 6 years ago

“I just got my order. Its great and arrived in perfect condition. Greetings from Helsingborg”

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Posted 6 years ago

“Good.”

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Posted 6 years ago

“All good, thank you!”

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Posted 6 years ago

“I had some issues paying by credit card and there was a technical error in their system that caused some confusion but in the end I received my item in a quite short time and am very satisfied.”

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Posted 6 years ago

“Have yet to receive my product and I ordered it over 2 weeks ago”

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Posted 6 years ago

Hello Brittany, Thank you for your message. I am sorry your order has not arrived yet. The package was sent from the UK by Royal Mail on 12 Nov 2018. International deliveries usually take 5-15 working days. The estimates are usually accurate however sometimes on rare occasions items can fall into our general postage policy which states items can take up to 25 working days. I can understand if you would not like to wait this long I can look into resolving your problem sooner. Please can I ask if it does not arrive shortly for you to check with your local post depot as items are often found there and we have a lot of items returned to us as unclaimed. The courier should leave a note however this is not always the case. If it has still not been received, please email us at customerservice@hellobabydirect.com. Kind Regards, The Hello Baby team

Posted 6 years ago

“COMPETITIVE PRICE GOOD FAST SERVICE”

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Posted 6 years ago

Hello Baby is rated 4.4 based on 3,382 reviews