Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,382 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 2 years ago

“International delivery was so quick and the product was better than I imagined my granddaughters love serving afternoon tea thank you will definitely purchase from the shop again”

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Posted 2 years ago

“fast and efficient”

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Posted 2 years ago

“Just as it’s described. Good quality!”

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Posted 2 years ago

“Product was good, but product box arrived crushed.”

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Posted 2 years ago

“It's a decent baby seat. Not necessarily the safest. Much too easy to tip over. Shipping, received time was excellent.”

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Posted 2 years ago

“Very happy with Hello Baby! My order came exceptionally fast from the UK to the US. Would definately order from again”

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Posted 2 years ago

“Great stock, competitive prices. Rapid despatch (but not showing clearly on website, they are working on it) Slow delivery due to postal service, not HB's fault. Recommend”

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Posted 2 years ago

“Package arrived in a very short time which was much appreciated. My Grandsons love these toys so I will continue to add to their collection. Marcie”

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Posted 2 years ago

“I still havent receive the toy yet”

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Posted 2 years ago

Hello Jaden, We are sorry for the delay on this - we expect delivery should occur very soon so ask you kindly for your patience. Kind regards, The Hello Baby Team

Posted 2 years ago

“Lovely quality product, good price, fast delivery.”

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Posted 2 years ago

“Good to deal with & no issues”

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Posted 2 years ago

“I have not yet had a response to my query and I felt the tone of the customer service agent on the chat was very rude and unhelpful”

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Posted 2 years ago

Hello Alice, We are sorry if the response came across as rude - we can assure you this was not our intention and that were intending to simply provide you accurate information of how to return your order. We can see this was in fact returned and was refunded yesterday, so can trust that this is now resolved. If you have any further queries, please let us know. Kind regards, Leo Hello Baby Ltd

Posted 2 years ago

“Great product and always a super speedy delivery”

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Posted 2 years ago

“Parfait. Envoie rapide”

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Posted 2 years ago

“Very poor quality item. Made it worse by squashing it into a smaller box. The post man left it behind the plant pot without telling any1. It was there for 3 days before we found it.”

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Posted 2 years ago

Hello, We're sorry to hear about this. We ask you kindly to contact us about this and we will help. Kind regards, The Hello Baby Team

Posted 2 years ago

“Very Nice toy”

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Posted 2 years ago

“Item was incorrectly shown as features have now changed. Customer service not helpful when I tried to resolve, and it is still not sorted.”

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Posted 2 years ago

Hello Jennie, A prepaid return label was provided for you to send this back. We apologise for any inconvenience but trust that since you have not been back in contact, this has now been resolved. Kind regards, The Hello Baby Team

Posted 2 years ago

“Good quality product. Timely delivery.”

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Posted 2 years ago

“Thank you ... we are very pleased with the toys.”

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Posted 2 years ago

Hello Baby is rated 4.4 based on 3,382 reviews