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Hello Baby Reviews

4.4 Rating 3,382 Reviews
85 %
of reviewers recommend Hello Baby
4.4
Based on 3,382 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read Hello Baby Reviews
Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
Good service, friendly replies from customer team, prompt delivery to New Zealand even in covid. My granddaughter will love this doll when she gets it for Xmas.
Helpful Report
Posted 3 years ago
Crib is fantastic only complaint is the cover is the size of a large face cloth
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Posted 3 years ago
Excellent quality and good delivery time. Would recommend.
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Posted 3 years ago
Great quality product, thanks!
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Posted 3 years ago
Thank you so much - service most definitely over and above 🙏🏼 Please thank Dre for the help with the message card - absolutely brilliant service guys
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Posted 3 years ago
Good Afternoon, Thank you so much for your feedback! From all of us here at Hello Baby we hope you have a Merry Christmas and a happy new year!
Posted 3 years ago
Very happy with our purchase , it arrived on time and all in working order !
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Posted 3 years ago
Happy with toy and delivery
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Posted 3 years ago
It was a very nice teddy bear that I had bought for my baby niece, when I touched it it was so fluffy and cozy I didn’t wanna let go. It was great but it took a long to time to arrive due to covid.
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Posted 3 years ago
Product arrived promptly - great product. Only thing I would say it is a shame the magnetico was not supplied in a box (just in a plastic bag) as it is a present. I suspect that this is not the fault of Hello Baby though
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Posted 3 years ago
Our grandson will love this addition to his train set!
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Posted 3 years ago
Hello Baby was the only store that had the Brio Giraffe pull along toy that I wanted for my child. They also sent it all the way to me in America from the UK very quickly! I was impressed.
Hello Baby 5 star review on 3rd December 2021
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Posted 3 years ago
I wanted to send a gift to a friend in the U.K. while I live in Canada. Hello Baby did a great job of updating me and delivering the gift. Thank you.
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Posted 3 years ago
Very happy no problems and arrived super fast would buy again
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Posted 3 years ago
Beautiful, little Alpaca. Good quality and fast shipping!
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Posted 3 years ago
Très jolie et de bonne qualité. Malheureusement mon fils préféré l’autre suricate de votre site qui est à mon goût de moins bonne qualité.
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Posted 3 years ago
Quick efficient service, will definitely use again. I haven’t used item yet as it is a present.
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Posted 3 years ago
Great customer service and loved the product.
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Posted 3 years ago
I have received my package which was damaged I sent photos and asked what I should do Received an automated email to say I should send photos I replied I already have I have heard nothing since Parcel is still here I tried phoning it tells you this service is not available Please tell me what to do The only emails I receive is asking me for a review I would rather you would respond to my query
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Posted 3 years ago
Practical and easy to assemble, recommend
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Posted 3 years ago
This was to be my son’s first Christmas toy, same as mine...a wooden, toy train. It arrived to the States loose and scratched in the box. I sent photos and was told that they would replace it if and only if I returned the damaged one. The cost of shipping was so close to the price, I decided not to return it and just find him another toy. Then a couple of weeks later this “rate our service” email pops up...
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Posted 3 years ago
Hello Baby is rated 4.4 based on 3,382 reviews