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Hello Baby Reviews

4.4 Rating 3,382 Reviews
85 %
of reviewers recommend Hello Baby
4.4
Based on 3,382 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read Hello Baby Reviews
Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
So excited
Helpful Report
Posted 4 years ago
Really pleased with my Paddington Bear from Hello Baby it is really good quality and the delivery was fast.
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Posted 4 years ago
Simple, rapide , efficace Ce qu on recherchait chez vous ! Merci
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Posted 4 years ago
Great quality item so pleased with my purchase
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Posted 4 years ago
Excellent service. I contacted the customer service and they were fast and efficient. Thanks!
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Posted 4 years ago
Excellent Product Excellent Service
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Posted 4 years ago
Took longer than expected to arrive - said it would be with us by Thursday and arrived Saturday - a little late as it was a birthday present
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Posted 4 years ago
Still have not received my order yet
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Posted 4 years ago
Excellent product next day delivery
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Posted 4 years ago
Gorgeous pug! Cute and cuddly and very well made, my step son will love. It!!!
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Posted 4 years ago
Quick delivery and cheaper than anywhere else!
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Posted 4 years ago
Ordered 1 item over a week ago and it's still not here. The tracking app is useless as it does not tell me anything about where my package is, and I'm already receiving more emails about other products on the website, the pure cheek.
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Posted 4 years ago
Hello, We're really sorry about your shopping experience. I checked your order and I can see that your order was processed the same day as we received it on the 10th and that it has now been delivered. Unfortunately Royal Mail is currently experiencing difficulties in delivering items to certain areas in their usual 2-3 working days time frame due to the present situation. Regarding the emails, our email system is an automated system working on a set of rules and it sends out recommendations and offers based on the delivery timescale mentioned above. I'll ask my colleague to get your email address removed from our system so you will no longer receive any other emails. Thank you for your understanding. Kind regards, The Hello Baby Team
Posted 4 years ago
Love the products! However, was really frustrated that after purchasing the item, I kept getting emails telling me stocks were low and I should order quickly, and then get offered a 10%discount on that item if I complete my purchase...leaving a slightly bitter taste in the mouth that I could have got the item cheaper... However, delivery was quick and like I say, the item was fab!
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Posted 4 years ago
I found this website as trying to support more British companies and not Amazon. Delivery was free which is a massive bonus. They stock a huge variety and is a first stop for me now when ordering for my grandchildren. Which I’d found Hello Baby earlier. Highly recommend.
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Posted 4 years ago
Ordered our running buggy on Easter Friday and expecting to wait because of bank holiday and coronavirus yet it arrived in the Tuesday following bank holiday Monday. Very happy. Product and service both good
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Posted 4 years ago
The product seams good and I think our child will like it. But the product is clearly a return, the box was damage from Opening earlier. The legs was scratched and the toys did not have wrapper. A product in this state should not be labelled as new and sold for normal price.
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Posted 4 years ago
Very pleased with the service and the quality of the soft toy ordered. Despite the current difficulties the order was processed and delivered within the timescale stated. Would definitely order from this company again.
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Posted 4 years ago
My order came very quickly, and was packaged well. The product is very well made and I would definitely recommend the product and Hello Baby for the service, especially now when we cannot get out and about.
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Posted 4 years ago
I received my product quickly
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Posted 4 years ago
Je n’ai pas reçus ma commande je ne peux pas fournir d’avis sur le produit. Pour l’instant je suis très déçue de mon expérience sur hellobaby.
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Posted 4 years ago
Hello Baby is rated 4.4 based on 3,382 reviews