Hello Fresh Reviews

Name: Hello Fresh
Rating: 2.40

2.4 Rating 43 Reviews

33 %

of reviewers recommend Hello Fresh

Company Reviews

Questions

Metrics

2.4

Based on 43 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email

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Phone:

1 (800) 733-2414

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For about the 4th time now, we have received bad, off, mouldy, furry ingredients. You need to supervise your packers. This food is expensive and to receive bad stuff is poor. We have complained in the past and still receive bad stuff. We will be now cancelling.”

Helpful Report

Posted 5 years ago

“My account was settled and yet they are still hassling me for late payment and adding late payment charges...PLEASE DONT SET AN ACCOUNT UP WITH THESE JOKERS. If you pay by PAYPAL then it takes a pre-authorised payment again and again until you log into your paypal account and stop it. Then try and get your money back ...nightmare”

Helpful Report

Posted 6 years ago

“Please Reviews you have to change system to zero stars or minus stars. Time and time again I have told these folks we are not interested, have a sign on door saying no sales people and which they just willfully ignore. Clearly along with various pointless charities, Jehovah witnesses, local authority and occasional dodge tradesmen they seem to be under the impression people purchase houses to be bothered when they busy. How about having some respect for private property and peoples rights to enjoyment of their homes without being bothered with a pretty pointless business model...if you work for Hello Fresh you may want to know 3.3 stars in relation to reviews is the point when consumers are less likely to engage with your brand and roll on.”

Helpful Report

Posted 7 years ago

“Hello Fresh didn't meet my personal needs so I canceled the service. Then I get charged again and another box of melted ice pack and now spoiled meat left at my doorway. Thankfully I took a screenshot of myself selecting cancel immediately and not send me one more box so that when the customer service representative told me I must have selected incorrectly I can actually see that I'm not an idiot and that the company participates in dishonest cancellation practices. I believe it was a shitty thing for Hellow Fresh to do and I will now spread the word to friends/family/ and anybody else willing to listen. Sorry Hello Fresh but I'm taking. Y money back to Blue Apron.”

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Posted 7 years ago

“Hello fresh could not suck enough. My son and his girlfriend got me hello fresh Groupon for $30.00. I spent 3 hours trying to crack into their webpage to order. It never ceases to amaze me how the people who run these companies manage to take the service out of customer service. Still trying to get my money back from these trolls. You managed to totally fuck my birthday up hello fresh.”

Helpful Report

Posted 7 years ago

Hello Fresh is rated 2.4 based on 43 reviews