“Couldn’t be happier as a host
I have 2 flats that are being managed by Hello Guest.
The pandemic has been affecting bookings for over a year now but thankfully the team at Hello Guest managed to secure some bookings, mainly health professionals staying.
I have seen some bookings from tourists lately which is heartening to see as it has been a while.
Their services is second to none. They take care of absolutely everything from cleaning to laundry and checking in my guests.
I would warmly recommend them to host like myself. They’re really making my life easier.”
“The team at Helloguest really were excellent when it came to listing/managing my home in London, they were able to onboard my home very quickly and were able to find guests in an extremely short window! I would be happy to recommend them for any host looking for short let management!”
“I have 2 flats that are being managed by Hello Guest.
The pandemic has been affecting bookings for over a year now but thankfully the team at Hello Guest managed to secure some bookings, mainly health professionals staying.
I have seen some bookings from tourists lately which is heartening to see as it has been a while.
Their services is second to none. They take care of absolutely everything from cleaning to laundry and checking in my guests.
I would warmly recommend them to host like myself. They’re really making my life easier.”
“I live abroad and let my 1 bedroom flat in Brighton. This is the second company I’ve worked with – was not entirely happy with the previous one - and so far it is working great. I have had not had to do anything and I can use my place whenever I come back to stay in the UK for work.”
“Excellent service, very fast response and my property has a lot of bookings, a lot of good guest reviews and no more stress from having to do it myself as haven't had experience doing this before, highly recommended”
“We stayed for one week in Kent. The property was amazing- very clean and really cosy. We have been helped with the check-in which was very easy. We loved all the personal touches too. Will recommend it to all my friends!”
“I was there for 1 month in the HelloGuest Farrigdon apartment. When we arrived with the family, the staff was very nice, the apartment was clean, which is very important to me. While we were there there was no problem in the apartment. the guest service, those who responded very quickly when we could not find something, and were kind. i can only recommend HelloGuest. we will be happy to come back for Christmas for more time.”
“I often travel abroad for business purposes and tend to stay away from home for months. This is why I decided to let my flat in London and given the full management to HelloGuest. They managed my flat in a very efficient way and when I came back everything was perfect like if I never left (with the exception that it was much cleaner this time lol!). I was stunned by the fact that I did not find any damage in the apartment and this is definitely a plus! (probably I was lucky who knows!)
They also managed to achieve full occupancy during the whole period I was out (my flat is in zone 2 ok but to achieve full occupancy you usually have to be really good and it is not something you can take for granted) which was just the cherry on the cake! I would definitely recommend HelloGuest to all fellows owners like me that have available slots during the year and want to make some extra quids... Topnotch service!”
“The Helloguest managed my flat while I was working abroad. All the available dates were fully booked. I've got my flat back fully cleaned and there was no damage at all. I highly recommend this company.”
“I have had a great experience with Helloguest, they have managed my listing and now I am superhost. I had an existing listing but didnt do very much with it or have the time to manage bookings and guest enquiries. Helloguest managed everything for me and updated the information, improved the content and set the pricing. They got me a lot of bookings before the COVID virus but have still managed to get some after, and hopefully will be getting more again. They always pay me promptly and send me details of every booking.
I would definitely recommend them if you are looking for someone to take care of everything and manage all the hassle.”
“Becoming a host with HelloGuest has been a whole new experience. I was referred by a friend when I was on the hunt to place my home on ShortLet for the first time. All the team, has been very helpful with providing information before we started and also the all operation Teams are just fantastic and have no issues with arranging any additional services we need.
Their advice and experience has proved valuable in helping ensure the flat is marketed and managed effectively.
As a landlord, living between London and abroad I am pleased I get to stay at the property when needed and ensure that my property is looked after when i am not close by.”
“Excellent team, they are really doing a great job! Life would be really hard for owners without them. They really take care of the properties, clean them spotlessly, solve the maintenance issues, communicate with guests, arrange fresh linen, collect the best reviews from guests, advertise the property on numerous platforms. I can recommend the company for every owner! :)”
“Thanks to the lockdown, we have found Helloguest who helped us to find great accommodation for our company who needed to carry on working during this period.
We`ve stayed in several properties they manage and always found the properties in great conditions, the team have always been accommodating and please to deal with.
We will continue to use Helloguest directly instead of booking via other booking site and happy to recommend them.”
“We had an amazing staycation in a wonderful cottage in Devon. Working from remote allowed us to move from the city and stay in this gorgeous place. Service was smooth and we are extremely satisfied!”
“Veronica and her team are great! They manage our home in London. We live in Manchester so it’s reassuring to have a reliable, and friendly team close to the house since we’re so far. They always answer any questions we have, and are very clear with how the process works. They manage any repairs and maintenance needed, but always get our approval before proceeding with any big ticket items. We found a great tenant through them, and couldn’t be happier.”
“We had a great time in the property- all nice and tidy and fully equipped. Customer service very quick in helping us. Location was great! Thanks so much!”
“We have used the full management services by HelloGuest for short-term lets of our property. We can 100% recommend using HelloGuest as your service provider: The service was excellent, ranging from very fast and reliable communication with our guests - and us - to cleaning and everything else around bookings. We have only received 5 star ratings by our guests, which was also thanks to the professionalism of Veronica and her team! Best of luck to HelloGuest for continued business success!”
“I found my property has been managed well when I use their services as I spend periods of the year away. I have always found them friendly, polite and efficient in getting back to me with any queries or problems. The calendar is straightforward and easy to update and have since recommended them to friends.”