Helloprint Reviews

Name: Helloprint
Rating: 1.55

1.6 Rating 33 Reviews

12 %

of reviewers recommend Helloprint

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1.6

Based on 33 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Helloprint 1 star review on 26th January 2021

Fazal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order never showed up despite delivery date. Customer service is non existent. They are friendly enough but never get back to you. Have tried about 6 times and each time they say they will check logistics and get back. Never do. Delivery time keeps changing so I asked for a refund today. I suspect Covid has effected them but it has shown their customer service to be hopeless.”

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Posted 4 years ago

“Do not use this printer at all. I have been delivered a wrong produce and they are not accepting that it was their mistake during production. They are saying that its design issue to avoid full refund. They are very good at taking payments fast but when there is an issue, there is no one to talk to or they process your complain after weeks. I do not recommend them to you & I will not be using they again.”

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Posted 4 years ago

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Posted 4 years ago

“WORST SERVICE THEY NEVER DELIVER WHAT IS PROMISED AND BLAME THERE FACTORY IN NETHERLANDS AND THEIR AGENTS JUST KEEP YOU ON HOLD FOR HOURS AND COME BACK WITH NONSENSE SOLUTION OF TAKING REFUND OR WAITING FOR A FEW MORE DAYS WILL NOT RECOMMEND THEM TO ANYONE SCAMMERS - FRAUD - POOR SERVICE”

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Posted 4 years ago

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Posted 4 years ago

“Ordering easy, delivery was excellent, packaging OK, print quality good apart from and artwork overprint error. Hello had several opportunities to notice this error non-moreso than on press where the technician should have seen this. However, they must be told to turn a blind eye continue with the job and keep the press running. It happened on three similar jobs and wasn't picked up on any occasion. I understand it was an artwork error but surely a printer of any value should be on the lookout for these types of issues. Sadly they would not budge and so from this experience I will continue with my exisiting suppliers.”

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Posted 4 years ago

“The worst printing company ever! Avoid them!!! I never received my order!!! And still waiting for a refund!! Pay a bit more but go with a more reliable company! Very poor customer service!!!”

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Posted 5 years ago

“Recently ordered some window stickers from them but I was unaware that the graphics needed to be reversed. I contacted them straight away to tell them but they refused to change it. Worst customer service, avoid them!”

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Posted 5 years ago

“Please don’t ever use Hello Print for business cards, leaflets etc. Absolutely awful experience with them and the customer service is so so bad so are the reviews! Pay the extra and go elsewhere 😡🤮😡”

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Posted 5 years ago

“Absolutely shocking customer service. I have never felt for frustrated in all my life and would not recommend this company to anyone, AVOID!!! Firstly you have to pay before you even design anything. The website is a joke and so awful to use. When you ask for help the chat staff are so rude. I got no help and I’m desperate for a refund on an apparent design I did not even approve. Within five seconds I called to cancel and was advised I could not cancel as it had already gone to production, before the mo eu even left my account. Funny how I asked for 5 day delivery but can’t cancel or get a refund. Whatever you do rather go to Vistaprint and pay that little bit extra. Hello print is now Goodbye Print!!! Reading the reviews is what I should have done to begin with.......”

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Posted 5 years ago

“Horrendous customer service. I placed an order for some leaflets and the print quality was disgraceful. So I raised a concern. Cue hours and hours of my time being wasted whilst a 'Senior Customer Service' agent made repeated requests for photo evidence. I supplied photos, but they weren't in the correct light. So I supplied more - they weren't quite right. So I supplied more - they demanded different ones.A complete and utter waste of my time, during which I was made to feel like I was trying to con them. (I wasn't - the order was only worth £26).In short - AVOID at all costs - there are far better print companies out there. This is an amateur operation.”

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Posted 5 years ago

“Categories My Reviews My Settings Help LOG OUT Alternate Text Mark GB For companies Review of Helloprint Mark 2 reviews N/A, GB Star 1 Star 2 Star 3 Star 4 Star 5 11 minutes ago Use Helloprint at your own peril Horrendous customer service. I placed an order for some leaflets and the print quality was disgraceful. So I raised a concern. Cue hours and hours of my time being wasted whilst a 'Senior Customer Service' agent made repeated requests for photo evidence. I supplied photos, but they weren't in the correct light. So I supplied more - they weren't quite right. So I supplied more - they demanded different ones.A complete and utter waste of my time, during which I was made to feel like I was trying to con them. (I wasn't - the order was only worth £26).In short - AVOID at all costs - there are far better print companies out there. This is an amateur operation.”

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Posted 5 years ago

“great quality and service”

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Posted 6 years ago

Helloprint is rated 1.6 based on 33 reviews