Uber Support Reviews

“ The driver informed that I must cancel the order on my end in order to get a refund. ”

“ Pretend to refund but there was a re stocking fee ”

“ Horrible . They charge you then they look for a ride. Then it's unavailable then they refund you . Looks bad man. 1 star. Won't use Uber again ”

“ Then uber refused to refund me for the ride. ”

“ Have been talking to online support. Restaurant contacted me directly to let me know they were out of item. We agreed I'd cancel the order on my end. Uber refuses to issue a refund, even for items unavailable, because the restaurant contacted me & I did not reach out to Uber. ”

“ I am done dealing with Uber. My drive never showed up 15 minutes after he supposed arrival. I canceled tebok3d with another driver. Uber will not refund my cancelation fee. ”

“ I was charged twice for one trip! First charge was $108 and the second charge came after the trip 3 hours later in the amount of $141! When I contacted uber they told me it was a hold but I was never refunded! When I contacted my bank and filed a dispute Uber charged me again making me pay the disputed amount and they said they couldn’t issue a refund after 30 days, however there is no customer service line to contact or a live agent thru the app. ”

“ I contacted Uber Eats customer service and requested a refund of ONLY the tip I left the driver since she completely messed up, but Uber Eats would not even consider such a refund. ”

“ because of the way this driver went about things, now, my daughters bank account has been charged $80+ for the ride and now needs to wait for a refund. ”

“ Charged me twice for rides that were not confirmed. Impossible to speak with someone in customer service. Terrible experience! Trying to get help on the app is impossible. It's a scam that they take your money without providing services and then tell you it will take 3-5 business days to refund! ”