Uber Support Reviews

Name: Uber Support
Rating: 1.12

1.1 Rating 1,840 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 1,840 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Uber Support made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Uber Support 1 star review on 13th March 2025

Uber Support 1 star review on 2nd March 2025

Anonymous

433

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We weren’t able too get gogograndparent last weekend so I went with uber since I had already signed my mom up for it. It was terrible the lady said we would have no problem getting home. LIE we couldn’t get ahold of them so I had to call a cab for the ride home my elderly mother and I sat in the freezing cold for 20 minutes for a cab ride home. Tonight? Totally different experience I wish I could remember the fellas name as he went above and beyond what he had to do. All I can remember is he was Hispanic so cheerful I tipped him and he said that was okay but I tipped him anyways. We left our food in the car and he came back and gave it to us. Oh my gosh how many people would do this? None. Again I wish I remembered his name props to this person he certainly deserves a 5 star rating 🙂”

Helpful Report

Posted 3 weeks ago

“My son ordered me and my husband to manchester on the 2nd Feb from chorley both drivers were very nice and pleasant, on Friday ordered an uber from AO arena bk to chorley the driver was called Naheem he was a lovely guy so nice and curtious to us. Thank you so much Naheem. Customers from buckshaw drive chorley.”

Helpful Report

Posted 1 month ago

“Not my first Uber trip, but there were some things about this ride that needs attention. The driver arrived as indicated, in a late 90's Mercury, outside with mismatched fenders and body panel showing contact with something other than wind or rain. rain being the only water that had touched the car in a while, when I got in the back seat was a tight squeeze as the front passengers seat was well back and reclined and to add to that the seat pocket was maxed out with a child's odds and ends , had a hard time telling the carpet color being covered with I didn't care to examine, I'm sure it had taken a while to collect the amount in place. It must have been a decorating theme as the rest of the car had that same grunge bling. Looking out the windshield through the various cracks and splits would have made Safelite very happy to get to work. I thought Uber had some sort of standard for the drivers, if so this must be their minimal standard. I was delivered safely and on time, but the environment was one to be remembered. I can appreciate someone wanting to work to make ends meet and work with what they have to get the job done, but a little pride in what you have especially if your going to be carrying passengers who might like a little different decorating theme”

Helpful Report

Posted 2 months ago

“Jahara I believe I spelt her name correctly, Was AMAZING!! Thank you Jahara. Amazing customer service.”

Helpful Report

Posted 2 months ago

“Great fast didn't have time to tip. Next time.2x tip.”

Helpful Report

Posted 4 months ago

“Danielle is literally the best ever she was great even supplied snacks and nonalcoholic beverages for us during our ride. Hands down amazing!”

Uber Support 5 star review on 3rd November 2024

Helpful Report

Posted 4 months ago

“Had my ride with TEWODROS. Would have given him a 10 if possible! I was leaving Sanford USD ER with a torn meniscus and ACL, previously before booking a ride I was screamed at by a 24 hour taxi company as the person answering the phone had been woken up and yelled at me calling me disrespectful. Not only did my Uber driver show up on time he also showed me incredible concern and care for the pain I was dealing with. I have upcoming appointments for surgery and would select him above any other drivers if he is available!”

Helpful Report

Posted 5 months ago

“Thank you Sherod ( Oswego NY)You were fast, pleasant and you have a clean vehicle. I would absolutely wait for this driver ( if it is an option)if he had another fare. Thank you so very much for your speedy service”

Helpful Report

Posted 7 months ago

“Uber is best company in world.provide cab service with maximum support thanks uber”

Helpful Report

Posted 8 months ago

“I recently hired an Uber driver to go from Huntington Beach to Santa Ana. His name was Gary. I felt safe. I felt comfortable and thankful for Gary H. I left a sweater in his Uber car. He came back to where he dropped me off maybe 20 minutes later or 25 minutes later and brought me my sweater. What a great guy. thank you from the bottom of my heart Gary. Roberta, aka Ms. Bobby @ Always Recruiting, Inc.”

Helpful Report

Posted 8 months ago

“Driver wpz nice n polite,considerate and caring,amazing taxi driver 10/10”

Helpful Report

Posted 8 months ago

“Our driver Sikuri in Chicago was excellent! He was on time, a safe driver in Chicago 5:00 traffic, that is where we need to go and the right amount of time, absolutely polite and helpful in loading our luggage to the airport, and I would highly recommend him again.”

Helpful Report

Posted 9 months ago

“why does the price change after the ride has already been completed?”

Helpful Report

Posted 9 months ago

“I did not order food from Uber, but was eating in at Macdonald's Bentley Bridge Wednesfield, I ordered my food at my table and got up to use toilet, I got me food served to my table and Uber worker who was collecting meal, tapped my on my shoulder and asked me if this my wallet he found on the floor, it was and I was so greatful he was so honest, I offered him some money as I was so pleased I had not lost my wallet but he totally refused. His name was "Andrei Lucian Baisan". He deserves recognition for being so honest. Kevin Keane”

Helpful Report

Posted 9 months ago

“Meika is a good driver 5 stars around always trying go the extra mile for others she is awesome please use her I asked her to wait for for me and she didn’t have to but she and never charged me on my way back home thank God for.”

Helpful Report

Posted 9 months ago

“Best company for independent contractor work! Fair-minded, CSRs are exceptional. Have driven for them, exceptional company!”

Helpful Report

Posted 10 months ago

“Hi,my account was deactivated so I used 4years but it said my account Document are fraud can you help me to put online please but I don't know any can you help to react my account my name egide ndayishimiye”

Uber Support 5 star review on 17th March 2024

Helpful Report

Posted 11 months ago

“J was going to split my business with a different transportation company. Never will i leave uber or split my time with any other transportation company, I will always ts continue to use uber,, They are the best very reliable, very understanding,very very considerate, TRUST UBER A B D THERE DRIVERS, I can admit I've had 1 or 2 drivers that can have an attitude but I refuse to let a person having a bad day change my positive energy towards the awesome uber business,, GREAT JOB UBER YOUR BUSINESS IS THE BEST THING THAT HAS HAPPENED TO OUR GREAT CITY OF HOUSTON THANK YOU UBER SINCERELY DAVE TENEYUQUE”

Helpful Report

Posted 1 year ago

“Very good I am very happy. Thank you.”

Helpful Report

Posted 1 year ago

“I spoke to a lovely man named Lawrence. He helped me resolve an issue that really stressed me out and I am really grateful.”

Helpful Report

Posted 1 year ago

Uber Support is rated 1.1 based on 1,840 reviews