Hemp Foods Australia Reviews

Name: Hemp Foods Australia
Address: 100 Albert Road, Level 4, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 1,040 Reviews

95 %

of reviewers recommend Hemp Foods Australia

4.8

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0266871260

Email:

jess.gomes@elixinolwellness.com

Location:

100 Albert Road,
Level 4,
South Melbourne
Victoria
3205

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Hemp Foods Australia 5 star review on 16th November 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thank you .I like the taste and I know that I am helping mobility of my pets.one of my dogs had a cracked nostril that would not heal for months.4 applications hemp oil now healed its my go to oil.If it came in 1 litre tin would be 5 stars.”

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Posted 2 years ago

“They supply good products and customer service. The only thing is I do not feel that they should have a surcharge fees”

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Posted 3 years ago

“I really appreciated the quick dispatch and delivery, and am looking forward to trying your product. I was however, disappointed that the product has a short best before date.”

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Posted 3 years ago

“Organic hemp is what I searched for and found here. I look forward to you sourcing Australian grown hemp asap.”

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Posted 3 years ago

Hi Penelope, thanks for choosing our organic hemp seeds! you can find Australian-grown hemp seeds on our website in the hemp seeds section of the online shop.

Posted 3 years ago

“I would have given 5 stars only my order was a little longer this time. Great products and prices though.”

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Posted 3 years ago

Apologies Eleanor! we are trying to get back up to full speed after the Flooding in Northern NSW. We are sure your next order will be quick and speedy as usual :)

Posted 3 years ago

“Now that hemp products have been legal for some time and usage has increased, when is the price coming DOWN?”

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Posted 3 years ago

Hi Beverley, our products are priced accordingly and extermely well in comparsin to other alternatives in the makret. Please reach out to our friendly customer service team on +61 266 871 260 if you have any questions.

Posted 3 years ago

“Easy transaction and arrived in good time.”

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Posted 3 years ago

“I called to speak with someone saying that the two protein powders we purchased tasted off. I am yet to hear back from anyone.”

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Posted 3 years ago

So sorry that you were unable to get thorugh, our friendly customer team has just made contact with you!

Posted 3 years ago

“A great alternative to dairy based protien. Taste good, blends well and the discounts offered make it affordable to use.”

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Posted 3 years ago

“Looking forward to trying Hemp foods, have just gone into lockdown and food is in another state, so will just have to wait...”

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Posted 3 years ago

“very slow service unfortunately”

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Posted 3 years ago

In the current COVID, climate postage can be unpredictable, especially to Melbourne and Victoria. We always ship promptly but unfortunately, once an order leaves our warehouse it’s in the hands of Australia Post/Startrack.

Posted 3 years ago

“Product excellent. A minor problem in resealing the plastic bag after each use, even after wiping the surface(s) with a tissue.”

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Posted 3 years ago

“The only problem I have is that the hemp seeds may contain gluten and that what was not written anywhere on the website. I am unable to tolerate gluten so will not be buying the product again.”

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Posted 3 years ago

Our seeds are gluten-free! However, they are packaged in a facility that also processes gluten so may contain traces of gluten due to the manufacturing process. It is a trace element allergen warning only.

Posted 3 years ago

“Sadly your new "Gold" H/s/Oil lacks the taste, smell and body of the one it replaced. Petra and I are now searching for a replacement.”

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Posted 3 years ago

Our previous ‘green’ oil was pressed from the whole seed, which gave it a greener colour and earthy taste. Our new Hemp Gold oil is pressed from de-hulled seed. This gives the oil a clearer appearance and more neutral taste. Our customers usually find it has more versatility of use.

Posted 3 years ago

“Need to really consider having free delivery when a customer purchases more than $90”

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Posted 3 years ago

Hi Lynn, all orders over $60 have free shipping. The order confirmation you receive via email notes in the summary the total for shipping added and then discounted. Hope this helps. Team Hemp Foods.

Posted 3 years ago

“I love these products, but this delivery took nearly 2 months to reach me as I am living on Norfolk Island. I think an express mail option is needed.”

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Posted 3 years ago

Hi, thank you for your review. Unfortunately, the situation with Australia Post/Startrack is very unpredictable at this time because of the delays caused by COVID and the overwhelming postal demand. Once an order leaves our warehouse we have no control over when it arrives but appreciate your feedback on the express mail option thank-you. Team Hemp Foods

Posted 3 years ago

“Thank you for my order fast efficient!! Tastes great.. good natural product.. I would really like to see in the future.. a lower calorie shake if at all possible.. thanks again ..”

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Posted 3 years ago

“Very good Hemp Oil helps with my joint and back pain Thank you.”

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Posted 3 years ago

“As an investor i purchase to support the company. My usual purchases are Bliss deodorant and the facial moisturiser, which could probably have a fragrance update, Bliss is great. However the Hemp Foods range seems long overdue for a rebranding. Elexinol products went through that process last year (maybe the year before), and the result is fantastic.”

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Posted 3 years ago

“Your products are amazing and I just love the protein powder. Would love it more if your products weren't sourced from overseas but hopefully supply here in Australia will increase so that can change.”

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Posted 3 years ago

Hemp Foods Australia is rated 4.8 based on 1,040 reviews