Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found everything I needed excellent service provided”

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Posted 6 years ago

“Great quality and perfect for a hen do. I'd say sizing is a little on the small size, so I'd size up if you are in between sizes.”

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Posted 6 years ago

“Very happy with all 9 t shirts that we ordered. Lots of happy ladies .. do remember to measure as with all shops the sizes vary. Good material and have been washed and all lettering etc still looking good . Thank you hen party store”

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Posted 6 years ago

“Amazing products and quick delivery!”

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Posted 6 years ago

“Cheap and quick delivery service”

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Posted 6 years ago

“Ordered a pink carpet runner for a baby shower for a bit of fun, This was perfect.”

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Posted 6 years ago

“Great service and delivered in no time so nice to c the kids enjoy sweet i had when their age x”

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Posted 6 years ago

“T shirt were very good and customer service very helpfull”

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Posted 6 years ago

“Very pleased with the purchased of the mini feather wings and pink eyelashes. I received them promptly, Great service.”

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Posted 6 years ago

“Good products and quick delivery.”

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Posted 6 years ago

“Great quality”

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Posted 6 years ago

“Brilliant , so simple to get bits for my hen party goody bags and good prices . Only thing we didn’t buy were the bags themselves because we already had them. Well wrapped , a pleasure to do business with :)”

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Posted 6 years ago

“quick service , good choice of products”

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Posted 6 years ago

“Items arrived quickly and as described. Great prices and great service!”

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Posted 6 years ago

“Excellent quality products at low prices.”

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Posted 6 years ago

“All positive. Taste of chocolate, very smooth and rich. Excellent value”

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Posted 6 years ago

“Super quick delivery. Nice and cheap but good quality”

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Posted 6 years ago

“Great, speedy service and lovely to communicate with, T shirts went down very well and were exactly what I had hoped for.”

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Posted 6 years ago

“Products as described on website. And very quickly delivery. And products great value for money.”

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Posted 6 years ago

“The t-shirts were delivered quickly, the sizing chart was accurate and I was offered a discount on my purchase and postage. However, I was disappointed to find that the V neck style only came in white, despite saying it came in blue and white in the product summary. I ended up ordering the standard and unisex fits in blue. The standard and unisex fit blues are noticeably different shades of blue. This is not stated in the order section and was quite annoying. There isn't much that can be done about this, so I haven't sent them back, but it would have been good to know.”

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Posted 6 years ago

Hi Cassandra, Thank you for taking the time to leave us a review on your experience with us and the products purchased. We are pleased to hear that your order was delivered quickly and that the sizes were suitable for all of your group, as we pride ourselves on dispatching all personalised items within just one working day from order and having an accurate size guide available to customers. We offer the Mermaid Tail design on both white and blue tops, however unfortunately it is not possible for us to get every t-shirt style in every colour. With this design, unfortunately it is not possible for us to get a v-neck t-shirt in the azure blue, however we choose to still offer the design on our white v-neck t-shirt for those customers who would like this style and colour. We try to offer a range of t-shirt styles so that our customers can find the style that is perfect for them, and although we are unable to offer all colours, our customer feedback supports offering the other t-shirt styles, even when all colours are not available. Please accept our apologies that this caused disappointment when clicking through the t-shirt styles and colours online. In regards to the different shade of blue between the premium unisex t-shirt and the standard lady fit t-shirt, please accept our apologies that this was not made clear to you at order. We have now made amendments to the design so that it is clear that there is a slight difference in shade between the different t-shirt styles. We try to offer a range of sizes to accommodate for all of our customers, and unfortunately this can mean that the different suppliers we have to order from have slightly different shades of certain colours. Again, thank you for bringing this to our attention so that we can make it more clear to future customers. We thank you for taking the time to leave us a review, and if you do have any further questions or comments, please do get in touch with me at support@henpartysuperstore.co.uk. We encourage all customers to contact us directly with any issues or queries with their order, as we are available between 9:30am-4:30pm Monday to Friday to help. Thank you again for taking the time to leave a review. Kind Regards, Christina Customer Support Supervisor

Posted 6 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews