Hen Party Superstore Reviews

Name: Hen Party Superstore
Rating: 4.45

4.5 Rating 3,490 Reviews

87 %

of reviewers recommend Hen Party Superstore

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Hen Party Superstore 5 star review on 3rd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use. Quality products. Problem free delivery”

Helpful Report

Posted 4 years ago

“For the cost of the t-shirts/tank tops, I was highly disappointed. The colour for the 'blue' Last Sail before the Veil items is almost black, so we've had to adapt our other items, thankfully I could return those an re-purchase but that in itself is not acceptable. But it's too late now. Quality of the actual tops not great very cheap feel to them. The printing on them is probable the best part but the ridiculous cost paid overrides that. Hopefully the tops serve their purpose but we definitely won't be shopping here again.”

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Posted 4 years ago

“ARRIVED IN GOOD TIME FROM TIME OF ORDERING COMFORTABLE MATERIAL AND FITTED JUST RIGHT! NO COMPLAINTS FROM ME.”

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Posted 4 years ago

“Great ideas and love some of the bits I got. The only thing I would say is the personalised bits that I got printed onto rose gold stickers were all scratched so the attention to detail is a bit off.”

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Posted 4 years ago

“Great price as I had to buy a lot of tshirts, free fast shipping”

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Posted 4 years ago

“T-shirt sizes are incorrectly advertised!! Ordered a 3XL and received a L which is the you will get if you order XL, 2XL or 3XL. Absolutely ridiculous! Then they don't respond to your emails either. Great customer service - NOT!!!!”

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Posted 4 years ago

“Amazing products and fast delivery, I’m so pleased with the personalised banners, thank you.”

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Posted 4 years ago

“The item I bought was cheap and cheerful and that’s definitely what I got. I had bought a ‘Bride to be’ tiara complete with veil for my friend’s hen... and when it arrived, the ‘Bride’ had fallen off. I got my father-in-law to super glue it back on, which isn’t great but for the price, I guess you get what you pay for.”

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Posted 4 years ago

“Was surprised at just how much variety there is. I ordered Hen party, bridesmaid and mother of bride and groom sashes. Such value for money and really pleased with them ,we are all looking forward to wearing them . Wished I'd found you earlier.”

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Posted 4 years ago

“Good products and quick delivery”

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Posted 4 years ago

“Got t shirts for my future daughter in laws hen party, even got names printed on the back of the t shirts. They came quickly and all the print was correct, I would say to be careful when ordering sizes as a couple of the girls t shirts were a bit small, I checked the size chart and mines fits perfectly.”

Helpful Report

Posted 4 years ago

“DO NOT BUY FROM THIS WEBSITE!! My order didn't arrive, and they refused to re-send or refund me, and am now being ignored by the customer services team. Buy elsewhere, not worth the hassle!”

Helpful Report

Posted 4 years ago

Hello, Thank you so much for your order and for taking the time to leave a review. Customer feedback is incredibly important to us so we appreciate the opportunity to reflect on your feedback and improve our service. I have looked into this for you and from what I can see you were issued a full refund on the 27th February. We investigated this with Royal Mail and unfortunately this was lost in transit. I can only apologise you did not receive your order and please do not hesitate to contact us again if you ever need anything else. We are more than happy to help! Thank you for your patience! :)

Posted 4 years ago

“ordered things for a hen party , brilliant thank you , qiuck delivery .”

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Posted 4 years ago

“Excellent selection of stuff and good value for money. Would recommend to anyone planning a Hen Party”

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Posted 4 years ago

“I recently ordered some personalised hen party hoodies. Expected delivery date was later than I was anticipating. However, when I called them, the extremely helpful customer service lady went extra mile to discuss with her manager and arranged next day delivery so that I receive the package on the morning of my flight to NYC. We received the package on time and very happy with the quality of the products and the customer service which I have received. I would highly recommend them!”

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Posted 4 years ago

“Order arrived very quickly and everything was great. Excellent service!”

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Posted 4 years ago

“Super quick delivery!”

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Posted 4 years ago

“All purchases have been great apart from the 5xl top More like a ladies 18 making some of my party feeling xtra extra extra extra large!”

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Posted 4 years ago

“Quality of the jumper not so great considering the price! WStop advertising it comes with a free t-shirt when it does not!”

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Posted 4 years ago

“Each item I ordered was of a high quality, great products!!”

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Posted 4 years ago

Hen Party Superstore is rated 4.5 based on 3,490 reviews